Senior Compliance and Risk Manager

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

The Consumer unit is the face of our retail brand that is committed to delivering on our customer promise; Super fast, Super reliable and Super easy internet access for all Australian homes. As a part of the Consumer unit, you will bring together systems, processes and people that deliver this experience across the customer touchpoints and customer lifecycle.

Role Purpose

The Senior Compliance and Risk Manager is accountable for end-to-end management of Superloop’s Consumer compliance and risk management activities, including management of regulatory change and ‘business as usual’ compliance.

Key Responsibilities

• Implement Superloop’s Risk Management Framework within the Consumer Business Unit
• Maintain and monitor compliance with regulatory obligations
• Track, oversee, and assess regulatory changes relevant to the Consumer Business Unit
• Lead regulatory change initiatives within the Consumer Business Unit
• Support the development, implementation and maintenance of embedded Business Unit controls
• Manage the implementation and ongoing maintenance of group-wide compliance and risk initiatives
• Contribute to the maintenance of Superloop’s compliance plan
• Provide pragmatic, commercially focused compliance and risk advice
• Support the development of Consumer training and knowledge management activities
• Complete control assurance reviews
• Act as the Consumer Business Unit representative in regulatory-related activities
• Contribute to periodic compliance reporting for senior management and the Board
  
  

Qualifications And Experience

• 5+ years’ experience in compliance and/or risk management within a medium to large sized organisation
• Strong experience working within the telecommunications industry
• Experience in co-ordinating/implementing complex compliance and risk projects
• Strong stakeholder engagement skills with the ability to influence change
• Ability to balance multiple priorities across complex regulatory environments
• Excellent written and verbal communication skills
• Experience in business continuity management is desirable.
  
  

On Offer

• Free Home Broadband
• Free Mobile SIM plan
• Flexibility – 3 days/week in the office
• Lunch on Wednesdays, snacks, donuts and more!
• Diverse and inclusive culture
• Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.
  
  

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members.As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.