Workforce Planning Coordinator

Workforce Planning Coordinator

Full-Time | Permanent | Based at Optus Stadium

Ready to put your planning skills to work at Australia’s most iconic stadium?

From AC/DC and Metallica, to the Bledisloe Cup, AFL Finals, and The Ashes — Optus Stadium is the beating heart of Western Australia’s biggest sporting and entertainment moments. Behind every epic event is a powerhouse team… and we’re looking for our next Workforce Planning Coordinator to help lead the way.

If you're someone who loves a perfectly colour-coded roster, gets joy from supporting others, and can turn a staffing spreadsheet into a thing of beauty — this is your stage.

What You'll Be Doing

• As a key member of the Staffing Team, you’ll partner closely with our Operational departments to:
• Build and publish compliant, timely rosters using Humanforce
• Collaborate with Event Owners to develop workforce deployment plans that balance coverage, cost, and capability
• Lead the recruitment, onboarding and ongoing engagement of our casual workforce
• Bring the fun — create engaging internal content like Facebook posts, birthday emails, Fans First announcements, and staff party invites
• Be the first point of contact for our casual team of 3,000+ providing day-to-day support, answering queries, and promoting wellbeing
• Support the delivery of world-class experiences on event days by assisting with staff movements, welfare, and last-minute changes
• Manage performance issues with empathy and structure, including investigations and development plans
• Partner with P&C, Safety and Ops teams on workers’ compensation and return-to-work cases

What You’ll Bring

• 1-2 years experience in rostering, staffing, or workforce coordination
• Excellent attention to detail and an ability to spot issues before they arise
• Great communication skills - written, verbal, and interpersonal
• Experience using Humanforce (or a similar workforce management system) (preferred)
• The confidence to navigate difficult conversations while maintaining strong relationships
• A passion for events, people, and creating a positive team culture
• Creativity and initiative — you don’t wait to be told; you jump in and improve things

Why Join Us?

Working at Optus Stadium means more than a great view of the action. Here’s what we offer:

• A competitive salary and permanent full-time stability
• Flexible working arrangements
• Health & wellbeing perks like discounted gym memberships and access to a free Employee Assistance Program
• Onsite parking and meals on event days
• Ongoing training, leadership development and internal career pathways
• A lively, collaborative team environment that celebrates wins big and small - from Fans First nominations to the annual stadium staff party
• A front-row seat to the biggest events in WA, at a venue awarded International Venue of the Year (2022) and World’s Most Beautiful Stadium (Prix Versailles)

If you're ready to join a high-performing team that delivers unforgettable moments every week — we’d love to hear from you.

Applications close Wednesday 2nd of July at 5pm, but we’ll be reviewing as we go. Don’t miss your chance to play a vital role at one of the greatest stadiums in the world.