Operations Support Coordinator (Energy)

RedEarth Energy Storage | Brisbane-based | Full-time

Join a clean energy company in growth mode – and help power the future of energy in Australia.

RedEarth is proudly Australian-owned and on a mission to make energy storage smarter, more reliable, and more accessible. As we scale our systems across homes, businesses, and industrial sites, we’re looking for an Operations Support Coordinator to help keep our inventory, field services, and after-sales operations running smoothly.

Officially titled Parts, Warranty and Field Service Coordinator, this is a hands-on, fast-paced role at the heart of RedEarth’s customer operations – perfect for someone who thrives on coordination, follow-through, and purpose-driven work.

What you’ll be doing

You’ll work across logistics, service coordination and customer support to help us deliver a seamless experience for every RedEarth system owner. Key responsibilities include:

• Parts & Inventory – manage the flow of spare parts, from procurement to warehousing and dispatch
• Warranty Support – assess, process and track warranty claims; collaborate with engineering and QA teams to find and fix root causes
• Field Service Scheduling – coordinate technician visits for installs, maintenance and repairs, ensuring the right parts and tools are ready
• Customer & Technician Liaison – keep communication clear, timely and helpful before and after service visits
• Reporting & Improvement – track service data (e.g. turnaround times, issue trends, claim rates) to help improve performance and reduce downtime
  
  

Why RedEarth?

• We're growing – and this is your chance to grow with us
• You’ll make an impact – helping more Australians access clean, reliable energy
• You won’t get bored – variety, ownership and exposure across logistics, service, and operations
• The team’s good people – collaborative, ambitious, and down-to-earth
  
  

What you bring

• 3+ years in a coordination, logistics, customer service, or ops support role
• Strong organisation and communication skills
• Confidence juggling multiple moving parts and stakeholders
• Experience with ERP systems and a love of process improvement
• Bonus: exposure to energy, manufacturing, field services or tech hardware
  
  

Keen to apply?

If you're someone who loves getting things done, keeping things moving, and wants to be part of a purpose-led business, we’d love to hear from you.

Apply with your CV and a short note about why this role excites you.