Senior Designer, Promotional Channels
The Onset
Date: 13 hours ago
City: Sydney, New South Wales
Contract type: Full time

Job Description
Are you a creative leader with a passion for customer-first design? Do you have experience leading design across email and catalogue channels—both print and digital? We’re partnering with a high-profile Australian retailer to find a Senior Designer/Studio Lead to take ownership of two of their most critical promotional touchpoints.
About The Opportunity
This is a high-impact, strategic design role that goes beyond just execution. You'll be responsible for setting the creative direction across email campaigns and catalogues, ensuring all output is visually compelling, brand-aligned, and driving engagement.
You’ll also manage a dedicated offshore design team, so some leadership experience is key.
Key Responsibilities
Are you a creative leader with a passion for customer-first design? Do you have experience leading design across email and catalogue channels—both print and digital? We’re partnering with a high-profile Australian retailer to find a Senior Designer/Studio Lead to take ownership of two of their most critical promotional touchpoints.
About The Opportunity
This is a high-impact, strategic design role that goes beyond just execution. You'll be responsible for setting the creative direction across email campaigns and catalogues, ensuring all output is visually compelling, brand-aligned, and driving engagement.
You’ll also manage a dedicated offshore design team, so some leadership experience is key.
Key Responsibilities
- Drive design best practices and innovation across email and catalogue content
- Create compelling, customer-centric promotional campaigns across digital and print
- Manage and mentor an offshore team (Manila-based), ensuring high-quality output and collaboration
- Collaborate closely with marketing, digital, and commercial teams
- Maintain design consistency across all touchpoints while pushing creative boundaries
- Balance creative strategy with efficient project traffic and time management
- 8+ years of experience in a design role, with significant time spent in retail, eCommerce, or promotional design
- A strong portfolio showcasing email, print, and catalogue campaigns
- Proven experience leading and mentoring teams (offshore experience highly regarded)
- Excellent stakeholder management and cross-functional collaboration skills
- Deep understanding of layout, typography, and visual storytelling
- Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator) and Figma)
- A proactive, detail-focused mindset and a passion for elevating the customer experience
- Join a trusted, household-name retailer at a pivotal time of transformation
- Take full ownership of a key creative function
- Lead a talented offshore team and drive real business impact
- Work in a supportive, high-performing, and hybrid-friendly environment
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