Client & Sales Associate – Reverse Mortgages
Randstad Australia
Date: 5 hours ago
City: Sydney, New South Wales
Contract type: Full time
Double Bay, NSW | Full-time, In-Office | $65k–$80k + Bonus + ESOP Eligible
Are you someone with a kind heart and a confident phone manner? Do you love the idea of helping Australians over 55 live their best life — and have a spark for sales too?
Our client is a growing reverse mortgage lender redefining financial solutions for seniors. As the first voice clients hear, you’ll offer patience, clarity, and confidence — guiding conversations that may be emotional but rewarding, all while supporting them through the application process.
What You’ll Be Doing
They’re a small, fast-growing business with a big heart. Based in a beautiful new office in Double Bay, they’re just minutes from the train and surrounded by shops, cafes, and weekly markets (they’re big fans of team picnics!).
You’ll join a supportive team that invests in training, mentoring and your long-term career. They offer:
No experience in reverse mortgages? That’s okay. If you’re warm, clear on the phone and ready to grow – they’ll train you up. Reach out to [email protected] or call 04 376 01174
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Are you someone with a kind heart and a confident phone manner? Do you love the idea of helping Australians over 55 live their best life — and have a spark for sales too?
Our client is a growing reverse mortgage lender redefining financial solutions for seniors. As the first voice clients hear, you’ll offer patience, clarity, and confidence — guiding conversations that may be emotional but rewarding, all while supporting them through the application process.
What You’ll Be Doing
- Be the first point of contact - handle inbound calls, emails and web chats with empathy and professionalism.
- Help clients understand their options and guide them to the right product.
- Own the process - follow up leads, support the sales pipeline, and ensure applications move smoothly to settlement.
- Work alongside their Client Acquisition & Engagement team to build trust and grow relationships.
- A genuine care for people and patience in sensitive conversations.
- A sales edge - you're not pushy, but you know how to move a conversation forward.
- Excellent communication skills, especially on the phone.
- Interest in finance and a desire to learn
They’re a small, fast-growing business with a big heart. Based in a beautiful new office in Double Bay, they’re just minutes from the train and surrounded by shops, cafes, and weekly markets (they’re big fans of team picnics!).
You’ll join a supportive team that invests in training, mentoring and your long-term career. They offer:
- Real career progression- they are fast growing
- Discretionary bonus structure
- Share options for eligible employees
- A chance to be part of something meaningful from the ground up
No experience in reverse mortgages? That’s okay. If you’re warm, clear on the phone and ready to grow – they’ll train you up. Reach out to [email protected] or call 04 376 01174
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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