Senior Advisor

Role: Senior Advisor - Cyber Security
Role type: Temporary - up to 2 years, opportunity to extend
Salary: DCS clerk grade 9/10

About Us:
The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

About the Role:
Cyber Security NSW is seeking a Senior Advisor to join the Strategy, Policy and Government Relations team in Sydney. We're looking for candidates with strong organisational and stakeholder engagement skills, and experience in policy development and coordination. While cyber security experience is strongly preferred, we welcome applicants with transferable skills and a keen interest in this fast-evolving field.
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Key Accountabilities:

• Effectively working on simultaneous policies, governance and/or training initiatives and projects to the required standards and timeframes, given the need to rapidly understand and integrate information and adapt in an often changing and unpredictable environment.
  

• Accountable for managing policy workflows and coordinating input across teams to ensure high-quality deliverables are progressed efficiently and meet critical deadlines. Responsible for anticipating workload demands, maintaining visibility of priorities, and escalating risks to delivery as needed.
  

• Staying abreast of emerging issues and maintaining up to date knowledge on cyber security, cyber risk and ICT trends, while providing timely and relevant advice on emerging topics or issues.
  

• Continually building knowledge of best practice in regard to cyber security preparedness and awareness techniques.
  

• Deliver effective stakeholder management through clear and effective correspondence, reports, publications, and briefs that meet stakeholder and customer needs, align with agency requirements, and support informed decision-making to drive successful service delivery outcomes.
  

About Cyber Security NSW Branch:
The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities.
At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

• Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
  

• Increase cyber skills and awareness
  

• Understand the risks from cyber threats to our digital information and systems
  

• Set cyber security standards
  

• Ensure we are prepared if a damaging cyber incident occurs
  

About You (Essential Requirements of the Role):
To be successful in the role you will:

• Staying abreast of emerging issues, risks and opportunities impacting cyber security within NSW government and nationally, while providing timely and relevant advice on emerging topics or issues.
  

• You're a policy champion who can confidently navigate complex processes, engage diverse stakeholders, and drive work through to timely, outcomes-focused delivery
  

• Effectively working on simultaneous projects within defined timeframes and in an environment of conflicting and changing priorities, ensuring support whilst delivering against agreed activities and objectives.
  

• Possess strong communication and interpersonal skills, allowing you to effectively manage and engage with a variety of stakeholders, including technical and non-technical stakeholders.
  

• Have a genuine passion for cyber security and the evolving technology trends that are shaping how governments, communities and industries operate.
  

• An Australian Citizen including the ability to obtain and maintain a baseline or higher National Security Clearance and undergo a police check
  

Applying for the role:
Please click on the link to apply and attach your resume (maximum 4 pages) and cover letter (maximum 2 pages) which should outline your experience against the key accountabilities and address the about you section.

Submissions that have not followed the above or that are submitted via email will not be considered.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Adam Baghdadi via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 7th of July 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.


Belong in our diverse and inclusive workplace

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