Account Director

Hearts & Science Melbourne

Account Director

• Melbourne
• Full Time, Permanent
• Reporting to the Business Director

Why Hearts & Science?

Hearts ambition is to make a mark in our industry, and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry.

We substantially invest in our people and culture to nurture a unique, positive, energetic and collaborating working environment. We want everyone that chooses hearts to have a rewarding and enriching career, and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Summer Fridays, Parental Leave and Loyalty Leave to name but a few.

The Opportunity

This is a rare opportunity to work on innovative retail brands that are making real waves in the market. You'll be 100% dedicated to one client, allowing you to embed deeply in their business and become a true trusted advisor. From exciting partnerships like Reddy Express's national breakfast campaign with NOVA to high-impact projects, you'll be at the forefront of meaningful work. You'll collaborate with senior stakeholders across both client and agency, reporting into a supportive Business Director and joining a highly experienced senior team that genuinely invests in its people.

Why the role is great!

• A chance to work on fantastic brands that are doing innovative things in the retail space
• You would be 100% dedicated to your client, so you can operate deep within their business as a trusted advisor
• Work closely on interesting partnerships and projects
• Get deep into stakeholder engagement, working with senior people across client and agency village
• Report into the Business Director and work with a senior team who are deeply experienced, and committed to their people

Day to day responsibilities

• Drive the commercial arrangements with clients always looking for information & insight to generate proactive initiatives
• Demonstrate creativity and active participation in client workshops; lead brainstorming sessions
• Lead negotiations planning strategies across client's briefs, ensuring the best outcome and performance based on specific KPIs
• Identify and deliver on opportunities for providing additional services via SBUs

About you

• At least 8 years of relevant media and client management experience.
• Implementation planning capabilities and understanding of media principles.
• Exceptional client facing communication & presentation skills.
• People leadership experience.
• Strong negotiation & consulting skills.
• Fully conversant in the role of each channel and ability to provide justification / rationale.
• Knowledge and understanding of client business/current issues and marketplace trends/emerging trends.

Next steps?

Does this opportunity feel like the perfect fit for you? Don't hesitate—apply today!

If you have any questions or would like a confidential discussion about the role, our dedicated Talent team is here to assist and eager to hear from you.

We take pride in being an Equal Employment Opportunity (EEO) employer, fostering a workplace where diversity and inclusion thrive. Regardless of race, color, religion, national or ethnic origin, age, gender, sexual orientation, marital or parental status, disability, or any other characteristic, we welcome and encourage applications from individuals of all backgrounds.

Should you require any support or accessibility accommodations during the application process, please inform us at the time of your application. Your privacy is important to us, and all personal information will be handled in accordance with relevant privacy legislation. Now is your time—show us what you can bring to the table!