Maintenance & Operations Support Officer
Sugar Australia
Date: 4 hours ago
City: Mackay, Queensland
Contract type: Full time
Join a trusted brand and support critical maintenance operations in a dynamic FMCG environment
Sugar Australia has an exciting opportunity for a Maintenance & Operations Support Officer to join our team across our Racecourse Refinery and Mackay Port Packing sites in QLD. This full-time role is ideal for someone with strong coordination, systems, and logistics experience who enjoys working in a hands-on, fast-paced operational setting.
Working closely with our maintenance and operations teams, this role supports procurement, contractor coordination, inventory management, and maintenance systems — helping to ensure the smooth running of our engineering and production sites. This role is well suited to someone who is proactive, organised, and comfortable working in a fast-paced industrial environment.
The sweet things you'll be involved in:
As our Maintenance & Operations Support Officer, you'll play a key role in keeping our maintenance systems running efficiently. From coordinating parts and materials to managing contractors and supporting maintenance planning, you'll be key to ensuring operational readiness across both sites. This is a varied and hands-on role where no two days are the same.
What you'll be doing:
We're after someone who's practical, organised, and collaborative - a problem-solver who enjoys variety and takes pride in doing things right. You'll need strong attention to detail, a proactive mindset, and the ability to juggle competing priorities. Experience in a similar environment is ideal.
To be successful in this role, you'll bring:
Sugar Australia is the nation's trusted partner in sugar and ingredient solutions enabling our customers to make great products for every home. We own and operate refineries, packing facilities, sugar silo terminals and warehouse distribution sites across the country.
It takes a great team to turn raw sugar into our many food grade products, and we work hard to make the highest-quality liquid sugars, icings, syrups, and crystals.
You will find our retail products at your local supermarket under the iconic CSR sugar brand. We also supply refined sugar products and many other ingredients to the industrial, foodservice and hospitality industries, supplying some of the largest brands in the country.
When you join Sugar Australia, you'll be part of a passionate and inclusive team that values growth, collaboration, and continuous improvement. We offer a supportive work environment where people and performance are genuinely valued. In return, you'll enjoy competitive pay, onsite parking, corporate discounts, recognition and development programs, health and wellbeing initiatives, regular social events, and access to our product library for those passionate bakers at heart.
We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds, identities, and experiences.
Ready to bring your skills to a hands-on role that keeps things running? Apply now and be part of something sweet!
Business unit Sugar Australia
Sugar Australia has an exciting opportunity for a Maintenance & Operations Support Officer to join our team across our Racecourse Refinery and Mackay Port Packing sites in QLD. This full-time role is ideal for someone with strong coordination, systems, and logistics experience who enjoys working in a hands-on, fast-paced operational setting.
Working closely with our maintenance and operations teams, this role supports procurement, contractor coordination, inventory management, and maintenance systems — helping to ensure the smooth running of our engineering and production sites. This role is well suited to someone who is proactive, organised, and comfortable working in a fast-paced industrial environment.
The sweet things you'll be involved in:
As our Maintenance & Operations Support Officer, you'll play a key role in keeping our maintenance systems running efficiently. From coordinating parts and materials to managing contractors and supporting maintenance planning, you'll be key to ensuring operational readiness across both sites. This is a varied and hands-on role where no two days are the same.
What you'll be doing:
- Coordinating the maintenance management system (SAP) including work orders and inventory
- Accurately completing purchasing processes, including requisitions, goods receipt, and invoice approvals
- Ordering and managing maintenance parts, PPE, and operational supplies
- Supporting site logistics including goods inwards, deliveries, and freight
- Assisting with contractor onboarding, inductions, and compliance records
- Managing vehicle servicing, workshop housekeeping, and waste coordination
- Participating in shutdown preparation and materials coordination
- Supporting stocktakes, cycle counts, and materials cataloguing in SAP
- Providing general administration support to site leadership as required
- Attending maintenance meetings and collaborating with key internal teams
We're after someone who's practical, organised, and collaborative - a problem-solver who enjoys variety and takes pride in doing things right. You'll need strong attention to detail, a proactive mindset, and the ability to juggle competing priorities. Experience in a similar environment is ideal.
To be successful in this role, you'll bring:
- Previous experience in engineering stores, purchasing and inventory management
- Background in a manufacturing or engineering environment with exposure to engineering materials and components
- Proficiency in SAP for procurement and inventory management
- Confident using Microsoft Office applications for reporting, presentations and administrative tasks
- A current Forklift licence (advantageous)
- Mechanical or electrical trade background (highly regarded)
- Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and with external suppliers
- Experience in preparing reports, presentations, and business communications
- A strong commitment to safety and understanding of site safety protocols
- Experience supporting contractor onboarding, inductions, and compliance management
Sugar Australia is the nation's trusted partner in sugar and ingredient solutions enabling our customers to make great products for every home. We own and operate refineries, packing facilities, sugar silo terminals and warehouse distribution sites across the country.
It takes a great team to turn raw sugar into our many food grade products, and we work hard to make the highest-quality liquid sugars, icings, syrups, and crystals.
You will find our retail products at your local supermarket under the iconic CSR sugar brand. We also supply refined sugar products and many other ingredients to the industrial, foodservice and hospitality industries, supplying some of the largest brands in the country.
When you join Sugar Australia, you'll be part of a passionate and inclusive team that values growth, collaboration, and continuous improvement. We offer a supportive work environment where people and performance are genuinely valued. In return, you'll enjoy competitive pay, onsite parking, corporate discounts, recognition and development programs, health and wellbeing initiatives, regular social events, and access to our product library for those passionate bakers at heart.
We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds, identities, and experiences.
Ready to bring your skills to a hands-on role that keeps things running? Apply now and be part of something sweet!
Business unit Sugar Australia
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