Systems Development Manager, Perimeter Protection (Anti-DDoS)

DESCRIPTION

AWS Shield is is looking to hire a highly motivated, best-in-class Systems Development Manager for our Distributed Denial of Service (DDoS) Response Team to lead a team of engineers that will drive the security and stability of our network, while innovating the automation of our operations.

The ideal candidate will have a proven track record of technical leadership, success in driving complex issues to resolution, and an “automation first” mindset. The candidate can also demonstrate in-depth knowledge of systems engineering and/or security, and be able to clearly communicate with customers during escalations. They will have regularly demonstrated operational excellence in supporting a large-scale service provider or enterprise environment, including event management. As a technical leader, the candidate will manage complex stakeholder relationships, both technical and leadership. A love for working with new technologies and pushing the envelope on existing technology is essential!

This is an excellent opportunity to join Amazon’s world class technical teams, leading some of the best and brightest engineers, while developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

Key job responsibilities

• Drive continuous improvement from disparate data through tooling and automation.
• Identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team
• Collaborate and learn from world-class leaders to meet world-class challenges, every day
• Hire, train, and grow new AWS engineers
• Drive continual improvement in systems operations through tool building and automation
• Drive root cause analyses, in collaboration with software development teams, as well as influencing local development to improve operational performance
• Report on the health of these services at an executive level
• Meet with internal and external customers to develop relationships and drive resilience through automation
• Work in an environment where operational excellence is truly the first priority, and where the degree of automation is above bar
• Hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability)

A day in the life
It’s always Day 1 at Amazon. On a typical day, a Shield Response Team Systems Engineer Manager drives the technical direction for the team, manages projects, and works to ensure engineers are set up for success. The most exciting part of this role is seeing the team build and deliver the latest features and software releases for our air-gapped customers.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

BASIC QUALIFICATIONS

• 8+ years of relevant hands-on systems engineering and administrative experience in networking, storage, operating systems
• 4+ years experience managing a team responsible for the leading the delivery of large-scale systems focused on managing the infrastructure layer of the technology stack in an Agile environment.
• 3+ years experience as the systems engineering and operations leader operating in a 24x7 environment

PREFERRED QUALIFICATIONS

• Experience building tools and/or services with Bash/shell scripting and Python/Ruby programming
• Leading development life cycle processes and best practices, especially in the areas of deployment automation and monitoring
• Experience with distributed systems at scale
• Knowledge of TCP/IP networking, IP routing, Server Load Balancing, Network Security architecture, and core technologies such as IP, TCP, BGP, Firewalls, ACLs, and DNS
• Proven track record of service improvement and optimization in production
• Strong verbal and written communication skills and demonstrated technical leadership

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.