Customer Engineer, Cloud Migration

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  
  

Preferred qualifications:

• Experience with data centers consolidation, relocation, migration, or virtualization projects.
• Experience in architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
• Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).
• Experience with private, hybrid, or public cloud technology, migrating Linux, including virtualization (e.g. VMware).
  
  

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Assess current application and infrastructure setup for customers. Assist in creating and executing migration plans.
• Troubleshoot and partner with operations, support, engineering or other functions to ensure successful migrations. Travel to customer sites, advocate at conferences, and other related events as needed.
• Conduct technical sessions for internal teams, partners, and customers. Manage technical success and accelerated business growth.
• Assist with creating cloud migration strategies, define architecture, collaborate to create migration plans, and design the orchestration of plans. Demonstrate and prototype Google Cloud product integrations in customer/partner environments.
• Identify and qualify migration opportunities, address key customer technical objections, and develop the strategy to resolve technical blockers.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .