SCCM Desktop Support (Full-Time)

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Responsibilities:

• Provide application/Windows OS installation/configuration/patching data reporting (application install status, client health, ) leveraging Microsoft System Center Configuration Manager
• Leads and plans upgrades, changes, or implementations for System Center Configuration Manager Components while following established change control procedures
• Responsible for coordinating and implementing Configuration management for the project and/or organization maintaining the resulting product throughout its lifecycle
• Through understanding of enterprise data center technologies such as networking, data security, Transmission Control Protocol/Internet Protocol (TCP/IP), SAN and physical datacenter best practices sufficient to resolve hardware/software interface and interoperability problems, and administer and support technical operating system and enterprise data
• Perform general system administration duties in a Windows Active Directory environment
• Lead and drive definition, implementation and enforcement of systems administration operational processes, procedures, policies and associated documentation
• Research, identify, and drive the implementation of innovative approaches to system administration tasks with a focus on automation, error reduction and service improvement
• Managing the Windows client image, application packaging and scripting, and related project work
• Monthly deployment of security patches to Windows Servers
• Communicate with a wide variety of users from executives to individual users

Key Requirements:

• Proven experience with SCCM, ServiceNow, and Jira in large enterprise environments.
• Basic to intermediate knowledge of PowerShell for automation and scripting tasks.
• In-depth knowledge of Windows OS (Win10/11) with experience in software installation and virtual desktop management (Citrix).
• Familiarity with MS Excel for reporting and data management.
• Strong problem-solving abilities with a “can-do” attitude and a focus on delivering high-quality results.
• Excellent attention to detail and the ability to work independently with minimal supervision.
• High-quality interpersonal and communication skills with the ability to collaborate effectively within a team.
• Ability to think on your feet and quickly adapt to evolving requirements and challenges.

Preferred Skills:

Expertise in Microsoft System Center Configuration Manager (SCCM)

Experience with ServiceNow and Jira in large enterprise environments

Proficiency in Windows OS (Windows 10/11) – installation, configuration, and patch management

Knowledge of Active Directory (Windows AD environment administration)

Experience in application packaging, scripting, and Windows image management

Familiarity with Citrix or virtual desktop infrastructure (VDI) environments

Intermediate proficiency in PowerShell scripting and automation

Knowledge of MS Excel for data reporting and management

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]