Service Desk Analyst

What's in it for you?

• Permanent role with long-term career pathways
• Work across diverse clients and industries-never a dull day
• Upskilling encouraged | Supportive consultancy team | Career growth

What we need from you / What our client requires:

• Experience in a Service Desk/Desktop/Workplace Support role
• Solid knowledge of Microsoft tech stack: Windows, O365, AD, Exchange
• Experience with SCCM, Intune, endpoint deployments
• Strong customer service focus & experience in consultancy or MSP (ideal)

Are you a Service Desk / Workplace Engineer looking for a fresh, long-term career step?
Want variety in your work and the chance to support different environments?

Join a consultancy where no two days are the same, and your skills will grow alongside your career.

The Company
Join a growing Australian consultancy that partners with a wide range of clients-from enterprise to government-to deliver high-quality workplace technology solutions. Since their inception, they've built a reputation for technical excellence and a people-first culture.

The Role
Due to continued growth and demand across their client base, they now have an exciting permanent opportunity for a Service Desk / Workplace Engineer to join their team. You'll be working directly with clients, providing hands-on support and helping improve IT environments, with plenty of variety and technical growth ahead.

Typical Day

• Provide Level 2/3 support to end-users (Windows, O365, AD, SCCM, Intune)
• Troubleshoot technical issues across workplace environments
• Support tech deployments, upgrades, and rollouts
• Deliver excellent customer service to a variety of clients

Talented, committed, can-do individuals have always been the cornerstone of this dynamic consultancy. If you want to know more, reach out to Lam Nguyen on [email protected]

Joining Akkodis as a Consultant

• Weekly Pay
• No payrolling processing fees
• Upskilling opportunities & training discounts
• Consultant events & community
• SME meetups and info sessions
• EAP Support Program
• Dedicated Account Management Support

Privacy
Due to new privacy laws regarding the collection and handling of personal information, all applications must be submitted online. Once you click on the "apply for this job" button below you will be directed to our Online Centre where you will have the opportunity to read and agree to our Privacy and Consent statements and it will allow your details to be formally lodged and processed correctly.

"Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds"