Ticketing Coordinator

Job Summary:

About Live Nation:

Join the team at Live Nation, where innovation meets live entertainment on a global scale! With 40,000 shows and 500 million tickets sold each year, we’re the industry leader, powered by 44,000 talented individuals worldwide. At Live Nation, we’re passionate about transforming live events and creating extraordinary moments for artists, event professionals, and fans.

Role Objective:

We are on the lookout for a highly organised and detail-driven individual to join the team as Ticketing Coordinator. You’ll play a key part in supporting the overall ticketing operations for some of our most exciting live events. From managing inventory to tour coordination and preparing reports, you’ll help to ensure everything runs smoothly behind the scenes.

If you're ready to contribute to the success of world-class events and enjoy working in a fast-paced environment, we want to hear from you.

Think you’ve got what it takes? Apply with a cover letter, showcasing why you’re the perfect fit for the role.

What you’ll be doing:

• Administrative support: Assist with ticketing-related customer service inquiries, data entry, ticket fulfilment, and maintaining documentation.
• Ticketing operations: Manage ticket sales reporting and prepare related documentation for the team.
• Ticket request processes: Handle internal staff ticket requests and ensure proper fulfilment.
• End-to-end ticket management: Manage ticketing for smaller tours, including booking on-sale plans, ticket builds, and overseeing event day/night operations.
• Inventory management: Track and report on ticket inventory, including sales, availabilities, holds, VIP tickets, and more.
• Venue coordination: Manage guest lists, box office issues, seating inspections, and attendance reports at venues as required.
• External relationship management: Maintain relationships with ticket agents, venues, artist agents, and partners to influence commercial outcomes.
  

What you’ll bring:

• Experience: Previous experience in ticketing operations, event coordination, or similar administrative roles.
• Attention to detail: Ability to manage multiple ticketing processes, ensuring accuracy and smooth operations.
• Organisation skills: Strong ability to handle competing priorities and meet deadlines.
• Communication: Excellent communication skills for liaising with internal and external stakeholders.
• Tech-savvy: Familiarity with ticketing systems and sales reporting tools.
• Problem-solving: Ability to troubleshoot ticketing issues and resolve them promptly.
• Teamwork: Strong collaboration skills to support the Ticketing team and other departments.
• Passion for live entertainment: A keen interest in the live events industry and a drive to help create seamless event experiences.
  

The Benefits:

• A vibrant, music-focused workplace fostering creativity and collaboration.
• Opportunities for professional development and career advancement.
• Access to concerts, events, and other entertainment perks.
• A diverse, equitable workplace where every voice matters.
Comprehensive benefits, from volunteer days to wellness programs and mental health support

Equal Opportunities:

We are deeply committed to diversity, inclusion, and supporting our people. In our inclusive workplace, you’re encouraged to bring your whole self to work while maintaining a healthy work-life balance. As a growing business, we support your professional and personal development, offering opportunities to learn and grow alongside talented colleagues. We value talent in all forms and welcome applications from individuals of any gender, race, age, sexual orientation, religion, disability, or caregiving responsibilities.

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