Food & Drink Team Leader - Arte

• Work with a courageous team of collaborators in a vibrant environment
• Great range of benefits available including an above award rate plus tips
• Unlock your passion for creating elevated guest experiences

Crystalbrook Bailey is modern, innovative and has a true appreciation for all the arts. Bailey chooses the path less travelled. The type of character you’ll find at the local farmer’s market rather than a supermarket or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality and attention to detail.

THE ROLE:

We are seeking a new Food & Beverage Team Leader to work alongside a passionate and supportive hotel team. Reporting to the Food & Beverage Manager, your passion is good food and great beverages, and you know your way around a drink's menu. You can’t wait to move up the ladder and you set an example for everyone in your team! You will assist in leading the team and creating a dining experience that keeps our guest wanting more.

You will collaborate with our guests by:

• Creating an outstanding employment experience for the Food and Beverage Collaborators
• Leading by example and Championing our Guiding Principles to bring the best out of your team.
• Providing a warm and genuine service experience
• Anticipating and responding to tricky requests & concerns in a professional and timely manner and coaching your team to do the same.
• Taking an active interest in providing on-the-job coaching and training to the Food & Drink guides.

ABOUT YOU:

We are looking to skilled and ambitious restaurant staff can display:

• Considerable experience in Cafe/Coffee shop environments.
• Demonstrated passion for the hospitality industry and speciality in high quality service.
• Great attention to detail, being one step ahead of guests needs.
• In-depth knowledge of sequence of service and product knowledge.
• The passion to take on other ad-hoc duties as required
• Ability to prioritise & work in fast-paced environment being able to keep high standards of service.
• Friendly and confident communication skills.
• QLD RSA essential
• Available across various shifts including weekends, evenings and public holidays
• Able to commit for a minimum of 6 months

THE BENEFITS:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include:

• A market leading 50% F&B discount across all Venues
• $99 Room rates and a generous friends and family discount
• Lifestyle benefits including extra leave and earth advocacy days
• Green future - we are committed to enhanced sustainability practices
• Dedicated Internal Mobility Programme and reward scheme
• Online learning, career enhancement and development plans
• Personalised employee support network
• Regular service recognition and team events

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!