REVENUE MANAGER

Summary

At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

We have a rare opportunity for a Revenue Manager to join our hotel in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters and your individuality is celebrated.

The Role

As the Revenue Manager, you will be responsible for managing and overseeing revenue management analytic functions to produce reporting that support and evaluates the hotel’s business strategies.

• You will provide guidance in developing long-term strategies and short-term tactics to increase the hotel’s overall revenue, maximise profit and improve performance across all areas of Rooms, F&B, Events and other revenue streams

• You will be responsible for yielding business trends and maximising revenue for the hotel.

• Prepare weekly, monthly room occupancy and average rate forecast through the use of business intelligence and revenue management systems

• Provide tactical consultation on effective revenue generating processing through inventory usage, rate control management, pricing and distribution

• Conduct weekly revenue meetings, presenting the upcoming revenue tactics and challenges

• Ensure the inventory distribution through all channels is in line with Hyatt’s distribution strategy

• Ensure daily pricing strategies are optimised and to review / assist in the re-design of the pricing strategies if necessary

• Assist the Sales and Marketing & Revenue team to maximise revenue and yield business

• Conduct training with Front Office employees (as required) to ensure correct procedures are in place at check in and check out, ensuring the availability and validity of data for analysis

About You

• A minimum of three years’ experience in or aligned to Revenue Management or Marketing Analyst role in a hotel.

• Tertiary qualifications related field would be highly desirable

• Sound knowledge of Revenue Management and hotel operations of similar standards

• Possess strong organizational and analytical skills with a strategic mindset and keen attention to detail, along with effective problem-solving abilities; serve as a core member of the hotel SMR team with a commitment to taking ownership of outcomes within the team.

• Administrative and interpersonal skills are essential

• Advanced written and verbal presentation skills at times to a board / ownership

• Full working rights in Australia

What We Offer

• Complimentary and Discounted accommodation across Hyatt Hotels world-wide

• Discounted accommodation for associates as well as your friends and family

• Wellbeing Leave and Paid Parental Leave

• Complimentary Headspace membership for Hyatt associates

• Complimentary Employee Assistance Program available for colleagues & immediate family

• 10% discount with NIB Health insurance

• Complimentary barista coffee daily

• Investment in your career development through training, opportunities and mentorship