Medical Administrator Modern Apprentice
Scottish Apprenticeships
Date: 7 hours ago
City: Perth, Western Australia
Contract type: Full time
Job Overview
Job purpose
This is an entry level position ideal for a recent school or college leaver looking to start in the world of work.
Are you interested in starting a career in administration?
Do you want to earn money while you learn on the job and work towards a Level 6 Business and Administration SVQ?
A busy, supportive medical practice based in the centre of Perth is looking to appoint an enthusiastic, friendly and motivated Modern Apprentice in a Medical Administrator role.
You must be able to travel to Perth City Centre reliably to be considered for this role.
This job will involve reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required and liaising with staff and external agencies.
This opportunity is for a Modern Apprenticeship on a 14 month contract but the Practice would be open to offering a permanent role for the right candidate on completion of the Apprenticeship.
Responsibilities Include
Processing requests for appointments and prescription requests
Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
Effectively signposting patients to the appropriate healthcare professional depending on the presenting condition
Initiating contact with and responding to, requests from patients, team members and external agencies
Administration of patient records
Inputting data into the patient’s healthcare records as necessary
Managing all queries as necessary in an efficient manner
Carrying out system searches as requested
Maintaining a clean, tidy, effective working area at all times
Monitoring and maintaining the reception area and notice boards
Supporting all clinical staff with general tasks as requested
Monitoring of stationery supplies
Contribute ideas and suggestions to the smooth running of the reception and administrative functions
Along with the duties in your role, you will undertake a Level 6 SVQ in Business and Administration and will be supported throughout.
You will have the opportunity to learn about different aspects of a medical administrator role and about the value of continuity of care as there are other services and professionals on site.
The most important thing is that you are enthusiastic, motivated and willing to learn.
National 5 qualifications- particularly in English, Mathematics and Business and Administration- desirable but not essential
Good communication and interpersonal skills are important
Previous customer service experience is desirable
Enthusiasm and a 'can do' attitude is key- you should be willing to learn and work hard
Ability to work well as part of a team
Time management is key- you will be part of a busy GP Practice team and will have to manage your time between your duties and your SVQ work
Ability to maintain confidentiality when working with sensitive information
If you think you are up for the challenge of working in a GP Practice as a Modern Apprentice, we would love to hear from you!
Apply for this apprenticeship
Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.
Apply now
Job purpose
This is an entry level position ideal for a recent school or college leaver looking to start in the world of work.
Are you interested in starting a career in administration?
Do you want to earn money while you learn on the job and work towards a Level 6 Business and Administration SVQ?
A busy, supportive medical practice based in the centre of Perth is looking to appoint an enthusiastic, friendly and motivated Modern Apprentice in a Medical Administrator role.
You must be able to travel to Perth City Centre reliably to be considered for this role.
This job will involve reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required and liaising with staff and external agencies.
This opportunity is for a Modern Apprenticeship on a 14 month contract but the Practice would be open to offering a permanent role for the right candidate on completion of the Apprenticeship.
Responsibilities Include
Processing requests for appointments and prescription requests
Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
Effectively signposting patients to the appropriate healthcare professional depending on the presenting condition
Initiating contact with and responding to, requests from patients, team members and external agencies
Administration of patient records
Inputting data into the patient’s healthcare records as necessary
Managing all queries as necessary in an efficient manner
Carrying out system searches as requested
Maintaining a clean, tidy, effective working area at all times
Monitoring and maintaining the reception area and notice boards
Supporting all clinical staff with general tasks as requested
Monitoring of stationery supplies
Contribute ideas and suggestions to the smooth running of the reception and administrative functions
Along with the duties in your role, you will undertake a Level 6 SVQ in Business and Administration and will be supported throughout.
You will have the opportunity to learn about different aspects of a medical administrator role and about the value of continuity of care as there are other services and professionals on site.
The most important thing is that you are enthusiastic, motivated and willing to learn.
National 5 qualifications- particularly in English, Mathematics and Business and Administration- desirable but not essential
Good communication and interpersonal skills are important
Previous customer service experience is desirable
Enthusiasm and a 'can do' attitude is key- you should be willing to learn and work hard
Ability to work well as part of a team
Time management is key- you will be part of a busy GP Practice team and will have to manage your time between your duties and your SVQ work
Ability to maintain confidentiality when working with sensitive information
If you think you are up for the challenge of working in a GP Practice as a Modern Apprentice, we would love to hear from you!
Apply for this apprenticeship
Think this is the right apprenticeship for you? Click the "Apply now" button to start your new career with this apprenticeship.
Apply now
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