Senior Program Analyst

About the role: Senior Program Analyst – Customer Transformation (12 month contract)

Reporting into the Program Delivery Lead, the Senior Program Analyst will play a key role in supporting the delivery of our Customer Transformation Program. Working closely with the PMO Delivery Lead and Workstream Leads, you’ll help establish program governance & tracking, embed strong risk controls, and change.

• Support the successful delivery of a large-scale Customer Transformation Program by coordinating multiple workstreams and maintaining an integrated program schedule.
• Utilise Jira to manage, monitor, and report on progress, risks, and dependencies across the program.
• Proactively identify schedule slippage or delivery risks and work with stakeholders to recommend and implement course-correction strategies.
• Facilitate workshops and planning sessions with cross-functional teams to align on objectives, timelines, and deliverables.
• Conduct data analysis and prepare program-level reports and dashboards using Excel and other tools to support informed decision-making.
• Draw on experience in program or project analyst roles to provide end-to-end support across governance, reporting, and stakeholder coordination.
  
  

About You

You’re a proactive and detail-oriented Program Analyst with experience supporting complex, multi-stream programs and thrive in dynamic environments. Additionally, you will have some of the following:

• Proven experience in a similar role supporting large-scale programs (not just single projects), ideally involving multiple concurrent workstreams.
• Strong hands-on experience with Jira for scheduling, tracking progress, and managing dependencies across complex initiatives.
• Demonstrated ability to analyse and interpret program data, with proficiency in Excel for reporting, dashboards, and insights.
• Experience facilitating or contributing to workshops, planning sessions, and team alignment activities.
• Comfortable working in fast-paced, evolving environments, with the ability to identify delivery risks and recommend corrective actions as needed.
• Excellent written and oral communication skills with a strong ability to lead and influence stakeholders and the ability to communicate concepts to a wide audience
  
  

How To Apply

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application. For any questions reach out to Jock Clydesdale, Talent Partner – Technology @ [email protected]

Why Us

At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. As an employee you can enjoy such benefits as:

• Hybrid working environment, that promotes flexibility
• Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work!
• State-of-the-art Melbourne office, stunning views only 3-4 minute walk from Southern Cross station
• Onsite Tech Bar
  
  

We’re committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTQ+ employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome.