Customer Services Officer
NT Health
Date: 22 hours ago
City: Darwin, Northern Territory
Contract type: Full time
Vacancy Number: 039101
Agency: Department of Health
Number of Vacancies: 1
Work Unit: Consumer Engagement Team - Royal Darwin, Palmerston Hospital
Location: Darwin
Primary Objective: The Consumer Engagement Consultant is a key facilitator in ensuring Royal Darwin and Palmerston Hospital patients and their families experience high quality, responsive, and person centred care – espousing our values of safe, responsive, kind. This position is pivotal in increasing consumer voice through the encouragement of consumer feedback, including enquiries, complaints and compliments. This role works in collaboration with the Manager Consumer Engagement to support timely responses to enquiries and complaints from the most appropriate areas of Royal Darwin and Palmerston Hospital. A key function of this position is to provide liaison and advocacy to patients and consumers regarding their health care needs, and to understand their health care rights.
Contact: Jillian Farquhar on 08 8922 8758 or [email protected]
Remuneration Package: Remuneration Package $113,586 - $126,438 (including salary $96,620 - $107,721)
Experience Level: Administrative Officer 6
Agency: Department of Health
Number of Vacancies: 1
Work Unit: Consumer Engagement Team - Royal Darwin, Palmerston Hospital
Location: Darwin
Primary Objective: The Consumer Engagement Consultant is a key facilitator in ensuring Royal Darwin and Palmerston Hospital patients and their families experience high quality, responsive, and person centred care – espousing our values of safe, responsive, kind. This position is pivotal in increasing consumer voice through the encouragement of consumer feedback, including enquiries, complaints and compliments. This role works in collaboration with the Manager Consumer Engagement to support timely responses to enquiries and complaints from the most appropriate areas of Royal Darwin and Palmerston Hospital. A key function of this position is to provide liaison and advocacy to patients and consumers regarding their health care needs, and to understand their health care rights.
Contact: Jillian Farquhar on 08 8922 8758 or [email protected]
Remuneration Package: Remuneration Package $113,586 - $126,438 (including salary $96,620 - $107,721)
Experience Level: Administrative Officer 6
See more jobs in Darwin, Northern Territory