Casual Workforce Experience Specialist

Position Summary

We are seeking a dynamic and motivated Casual Workforce Experience Specialist to lead and improve how we recruit, onboard, train, and engage our casual workforce. This role is instrumental in shaping the employee experience from day one, with a focus on efficiency, engagement, and continuous improvement. With strong knowledge of recruitment and workforce practices, combined with experience across projects and events, the Onboarding Specialist will play a key role in unifying casual staff engagement across JEM and AAS. A core part of this role will also involve developing and delivering tailored training and onboarding content to ensure all team members are equipped and confident to succeed in their roles. During peak periods, the role will shift to support major projects and events with agile workforce mobilisation. Familiarity with platforms such as Deputy and Turbo is highly desirable.

Duties & Responsibilities:

• Lead the full onboarding process for new casual hires, including contracts, inductions, and compliance.
• Build and maintain structured training programs and onboarding resources to support casual staff success.
• Deliver or coordinate induction sessions, skills training, and role-specific education.
• Collaborate with internal stakeholders to understand training needs and build fit-for-purpose content.
• Manage the casual workforce lifecycle, including engagement, retention, and communication.
• Forecast, plan and recruit for peak periods, including major events or special projects.
• Contribute to harmonising onboarding and engagement models across JEM and AAS.
• Maintain and optimise workforce systems such as Deputy and Turbo, ensuring accurate data and rostering.
• Monitor the effectiveness of onboarding and training programs through feedback and key metrics.
• Continuously improve onboarding processes, documents, and experiences based on feedback and evolving needs.
• Act as a key support during project and event rollouts, coordinating staffing and onboarding logistics.

Experience, Skills & Qualifications:

• Experience in onboarding, recruitment, HR coordination, or workforce management.
• Demonstrated ability to develop, deliver, and refine training and induction programs.
• Strong communication and interpersonal skills with a passion for people engagement.
• Ability to manage competing priorities and work effectively under pressure.
• Experience using workforce management software (Deputy, Turbo or similar).
• Detail-oriented with excellent organisational and process improvement skills.
• Ability to work collaboratively with multiple teams and stakeholders.
• Sound knowledge of general Modern Award provisions. While complex or technical matters will be escalated to the People & Culture team, the role requires confidence in interpreting and applying basic Award conditions relevant to day-to-day workforce planning.

• Experience supporting training, projects, or workforce delivery for large events.
• Familiarity with compliance and documentation related to casual or flexible employment.
• Experience aligning or integrating onboarding approaches across business units.

Why Janison:

We are a purpose driven organisation, offering a ‘flexible’ approach to work. We understand one size doesn’t fit all, so whatever works for the business, the team and your role – means endless possibilities for the flexibility you need.

We also offer:

• Access to our Employee Share Ownership Program. We will match your shares of up to $2,000 per year
• A fifth week of annual leave (conditions apply), a day off for your birthday and various ‘freebie days’ throughout the year
• Parental leave benefit including paid leave, continued super contributions and more
• Remote work – we don't mandate working from the office!
• Annual pay review and bonus program
• A focus on virtual engagement and inclusivity to support our distributed workforce across the globe
• A focus on development and upskilling opportunities (if that’s what you’re after)

For a glimpse into Janison’s culture and to see our regular employee updates, follow Janison on LinkedIn. We’d love you to be part of our community!

Next Steps?

If you are looking for an organisation that will support your growth, provide you with the flexibility you need and are looking for a greater purpose to exercise your skills, then please submit your application. We can’t wait to hear from you!

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