Senior Care Advisor

Employment Type: Permanent full time

Hours: 76 hour fortnight, business hours.

Salary: $36.54 per hour

Location: Geelong and Ballarat

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Karen Lata, Regional Manager, Mercy Home Care VIC SW [email protected]



Where there's life, there's Mercy.

Where there's care, there's You.



Through the battles and the breakthroughs, we're there. Where will you be?



For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.



As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.



At Mercy Health, it's all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.



About the opportunity

This role supervises our team of Care Advisors and Care Coordinators and the care provided to clients under the now Home Care Packages, soon to be Support at Home Program.

• Reporting to the Regional Manager, this role works with internal and external stakeholders to deliver the HCP/SaH program to existing clients and continue to grow our client base.
  
• With detailed knowledge of aged care programs and covering legislation the Senior Care Advisor ensures the program is delivered in line with quality standards, quality of care principles and internal policies and procedures.
  
• Empowering and supporting Care Advisor and Care Coordinator team to provide high quality care in line with program requirements.
  

What you'll bring

You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.



To thrive in this role, you will have:

• Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
  
• A proven track record of leading a high performing team
  
• A compassionate, flexible and positive approach to effective client care and management.
  
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
  

You will also be required to provide evidence of, or in the process of obtaining:

• A current NDIS Workers Screening Clearance and Working with Children Check.
  
• Current driver's license
  

Ready to help us shape the future of in-home aged care?



Join us and make a meaningful difference in people's lives - and your career.



Are you ready to apply for this role? Click Apply now



Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.



We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.



We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.



The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.