Senior Support Engineer
SAGE Automation
Date: 10 hours ago
City: Melbourne, Victoria
Contract type: Full time
SAGE Automation is Australia's leading independent industrial automation and control systems integrator. A recognised leader in the design, delivery and support of industrial and electrical control solutions, the SAGE Group of companies bring the best thinking to clients across infrastructure, transport, manufacturing, resources, Defence and utility sectors.
Showcase your leadership skills within our dynamic National Operations Centre (NOC).
You will be responsible for leading a highly skilled technical team within the NOC, providing support for engineering and technical tasks on complex Service works. You will carry out and support the delivery of services including minor works, repairs and preventative maintenance on PLC, SCADA and HMI equipment and software for clients of SAGE, always conforming to the established methods, policies and procedures, and the technical, quality and safety standards expected at SAGE.
In This Role
You will lead and manage the remote delivery of specialised and complex installation and maintenance projects for electrical control systems and equipment, throughout different phases of a projects lifecycle. You will be required to plan and organise your time and that of your team, to effectively complete assigned works and provide technical support to the Service Team, when escalation events occur. This support shall be delivered in a manner which ensures SAGE’s reputation and credibility is maintained through the provision of a professional and efficient service. You will develop your team through ongoing training and mentoring, ensuring succession plans are in place and a quality service is provided at all times.
About You
SAGE Group offers you the opportunity to:
SAGE Group is committed to providing a work environment in which everyone is included, treated fairly, and with respect. We are an Equal Opportunity Employer that supports a diverse and inclusive workforce and would like to encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islanders.
#SageAutomation
Showcase your leadership skills within our dynamic National Operations Centre (NOC).
You will be responsible for leading a highly skilled technical team within the NOC, providing support for engineering and technical tasks on complex Service works. You will carry out and support the delivery of services including minor works, repairs and preventative maintenance on PLC, SCADA and HMI equipment and software for clients of SAGE, always conforming to the established methods, policies and procedures, and the technical, quality and safety standards expected at SAGE.
In This Role
You will lead and manage the remote delivery of specialised and complex installation and maintenance projects for electrical control systems and equipment, throughout different phases of a projects lifecycle. You will be required to plan and organise your time and that of your team, to effectively complete assigned works and provide technical support to the Service Team, when escalation events occur. This support shall be delivered in a manner which ensures SAGE’s reputation and credibility is maintained through the provision of a professional and efficient service. You will develop your team through ongoing training and mentoring, ensuring succession plans are in place and a quality service is provided at all times.
About You
- Electrical Engineering degree with at least five years of proven experience working as a Technician.
- Alternatively, candidates with at least five years working in Automation with experience of SCADA, PLC, HMI (Ideally Siemens) and Industrial Networks will also be considered.
- Previous team leadership and on-call experience will be highly regarded.
- Verifiable knowledge of good engineering principles and practices.
- Excellent communication skills with the confidence to discuss complex technical solutions and concepts with both technical and non-technical stakeholders.
SAGE Group offers you the opportunity to:
- Develop your career in a dynamic environment with exciting projects.
- Gain exposure to a diverse range of sectors including infrastructure, transport, energy and water utilities.
- Achieve competitive remuneration and employee benefits.
SAGE Group is committed to providing a work environment in which everyone is included, treated fairly, and with respect. We are an Equal Opportunity Employer that supports a diverse and inclusive workforce and would like to encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islanders.
#SageAutomation
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