Master Data Manager

About us…

Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

The opportunity…

The Master Data Manager oversees the administration and governance of master data, ensuring its quality and consistency to support business operations. They lead the Master Data team, collaborate across departments, and implement strategies and policies for effective data management.

• Responsible for administration and management of master data, ensuring governance, quality, integrity, accuracy, completeness and consistency of master data across all systems.
• Oversee creation, maintenance, and deletion of master data, ensuring adherence with master data administration and governance policies, processes and frameworks.
• Support master data operations by monitoring and analysing master data with an enterpriseunderstanding.
• Lead the ongoing administration and maintenance of data standards for all areas of master data, including but not limited to:
  • Material Master Data
  • Customer Master Data
  • Vendor Master Data
  • Purchasing Information Records
  • Pricing Data
  • GS1 National Product Catalogue (NPC)
  • Sales Territories / Unassigned sales
  • SAP MDG and/or other master data management systems and tools
• Oversee the Master Data Service Desk and work on cases/tickets as required.
• Develop and refine processes for master data entry, validation and management to enhance efficiency and reliability.
• Manage master data-related projects and initiatives, including system upgrades, data migrations, and process improvements.
• Work with the team members to deliver the activities related to the master data stream on projects and initiatives, ensuring all deliverables and quality standards are met.
• Develop and maintain documentation and detailed working instructions to ensure processes and workflows are effectively documented.
• Maintain comprehensive documentation of master data processes, including master data dictionaries, metadata repositories, and process flow diagrams.
• Engage with global teams to address specific master data management needs.
• Ensure compliance with data privacy regulations, frameworks and industry best practices.

3. Team Leadership and Development

• Prepare monthly and ad hoc reporting as required.
• Collaborate with relevant stakeholders to digitalise master data management capabilities, automating processes to increase effectiveness and master data quality.
• Develop and maintain strong cross-functional relationships to assist in the administration and management of master data requirements and ensure smooth challenges and issues resolution.
• Provide training and support to end-users on master data management best practices and tools (e.g. SAP MDG) functionalities.
• Liaise with external vendors for master data management solutions and services as required.
• Promote a data-driven culture throughout the organisation by establishing a clear vision for master data management and developing a robust governance framework to ensure the data's validity,reliability, and consistency.
• Support the Head of Data and Analytics and ad hoc duties as required.

About you...

At Device Technologies, we succeed through our commitment to five key values:

Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

Taking Ownership - We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

Practising Good Business - We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

Our ideal candidate for this role aligns with these values.

The ideal candidate for the Master Data Manager role is a detail-oriented, proactive professional with strong time management and communication skills. They are a quick learner with high accuracy, diligence, and the ability to work independently or within cross-functional teams. Resilient and adaptable, they can meet deadlines under pressure while focusing on efficiency, user experience, and continuous improvement. Strong analytical thinking, a problem-solving mindset, and the ability to follow directions and prioritize effectively are also key.

Experience required:

• Bachelor’s degree in Business, Data disciplines or any related field.
• 10+ years of experience in master data administration and management, with at least 3 years in a managerial role, with a strong focus on master data governance.
• 3+ years experience with SAP ERP, SAP MDG and /or other master data management tools.
• Experience with digital platforms and Microsoft Office Suite, advanced Microsoft Excel skills.
• Proficiency in master data quality management, master data cleansing techniques and identifying opportunities to streamline master data administration and management processes.
• Strong leadership and mentoring skills to support professional development.
• Experience with business analysis or data analysis, with strong system, data and analytical skills to identify trends and areas for improvement.
• Knowledge of regulatory requirements related to data governance, protection and data privacy regulations.

Desirable

• Master Data Management and / or Governance Certification or other relevant certifications.
• Medical Devices / MedTech Industry experience.
• Knowledge of Microsoft Power Query, Power Automate.
• Knowledge in SQL, Python and/or other data analysis/querying languages.

Interested?

To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.