Quality Manager

We currently have an opportunity for a Quality Manager. Join our Government and Integrated Facilities Management team and play a key role in driving compliance, continuous improvement, and quality assurance across the housing contract. Reporting to the Contract Manager, you'll help deliver high-quality outcomes that support our essential services.

What You'll Do

This role offers a broad scope, with key responsibilities including:

• Lead and manage compliance, complaints handling, and auditing processes.
• Develop and implement internal and external audit programs to assess and improve procedural adherence.
• Collaborate with Quality & Compliance teams to drive continuous improvement initiatives.
• Prepare and deliver detailed client reports, including monthly summaries and performance analysis.
• Support the development and maintenance of key contract plans and OHS&E systems.

What You'll Bring

• Qualifications in a building-related, OH&S, or quality-related discipline, with relevant certifications.
• Proven experience in quality management systems and compliance auditing.
• Strong communication and interpersonal skills, with the ability to influence and negotiate effectively.
• High-level computer literacy, including Microsoft Office and database systems.
• Ability to interpret technical specifications and contractual documents and manage reporting requirements.

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.


What It Means to Belong at Downer

We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you'll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities.