Front Office All Rounder

Hilton


Date: 12 hours ago
City: Surfers Paradise, Queensland
Contract type: Part time
Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!

Why you’ll love working for Hilton!

  • Access to the world’s best Team Member Travel Program with highly discounted rates
  • Discounts of up to 25-50% on products and services in participating Hilton outlets
  • Comprehensive training and support for your new role
  • Access to Hilton University training, offering more than 3000 learning programs
  • Extensive range of career development opportunities


What will you be doing?

A Front Office All Rounder truly influences the first impressions of our Guests and are responsible for performing the following tasks;

    • Welcoming and fulfilling the check-in process for Guests and group arrivals
    • Completing the check-out process for departing guests using the hotel systems
    • Providing support in concierge, managing guest’s luggage and showing guests to their rooms
    • Managing effectively and efficiently guest requests
    • Maximizing sales revenues through up selling and marketing programs
What are we looking for?

  • Calm, efficient, and organized with great attention to detail
  • Excellent personal presentation and communication skills
  • Ability to multi-task while maintaining a positive attitude when working with a Guest
  • Computer literate and able to navigate through Company systems


Travel the world and grow your career with Hilton

Work Locations

Hilton Surfers Paradise

Schedule

Part-time

Brand

Hilton Hotels & Resorts

Job

Guest Services, Operations, and Front Office
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