General Manager - Core Technology

At MECCA, technology powers more than just systems—it fuels every unforgettable experience, every spark of innovation, and every moment of magic our teams and customers share.

Now, we’re looking for a General Manager – Core Technology to lead the way.

The Role You Could Play:

This is a big role with big impact. You’ll be responsible for everything that powers and runs our business. Responsible for all our internal systems across all core applications like ERP, HR and finance systems, to Service Desk, Incident management and Cyber Security

You’ll take responsibility for the tech that underpins our growth—ensuring it’s seamless, secure, scalable and anything but boring. And just as importantly, you’ll lead and grow a high-performing team who thrive in fast-paced, purpose-fueled environments.

Key responsibilities include:

• Lead the strategy, operations and transformation of MECCA’s core technology environment—from service management and infrastructure, to ERP, retail systems, and beyond.
• Deliver major transformation projects, including the integration of our brand-new, fully automated Distribution Centre.
• Partner closely with teams across product, brand, retail, finance and supply chain to turn business ambition into tech reality.
• Own the end-to-end performance of MECCA’s enterprise platforms: POS, finance, HR, workforce, SC, and more.
• Champion cyber security strategy, ensuring resilience, compliance and protection across every touchpoint.
• Shape and manage multi-million dollar budgets with an eye on scalability, reliability and cost effectiveness.
• Lead, inspire and grow a passionate team across cyber, service desk, infrastructure, and internal systems—coaching them toward high performance and high impact.
  
  

What You Will Bring:

• A strategic, people-first tech leader with 10+ years’ experience, including 5+ in senior leadership roles.
• Deep expertise in enterprise platforms, automation, cloud, ERP and Supply Chain systems (retail and high-growth experience is a huge plus).
• Someone who brings clarity to complexity and leads transformation with empathy—not a big stick.
• Experience operating in lean, cost-aware environments without sacrificing innovation.
• Proven success in building and scaling high-performance teams that deliver with pace and purpose.
• A natural collaborator who works cross-functionally, thinks commercially, and leads with heart.
  
  

Your Life At MECCA

At MECCA, we’re building the future of beauty—and it takes a serious tech backbone to make that happen. This is your chance to architect platforms that scale globally, drive real innovation, and empower 100+ stores and millions of customers.

Some of our other team member benefits include:

• Professional development programs and first-class digitised learning offering
• Health and well-being initiatives
• Reward and recognition programs
• Access to bonus and incentive programs
• Access to quarterly product allowance
• Up to 40% discount to spoil yourselves and your immediate family, subject to company policy!
  
  

If you’re excited by transformation at pace, if you thrive on building what’s next—and you love leading great people while doing it—we’d love to meet you.

Apply now and be part of something powerful.