Administrator - CNRP

What This Job Involves –

Facilitate the provision of facilities services in a Commonwealth-Owned Property within the designated WoAG portfolio. Develop sound working relationships with key client staff and key tenant representatives located in the property. Support the day-to-day client activities for the assigned property/facilities.

This position will assist the Senior Facilities Manager – Centre for National Resilience to deliver the full range of services for the Entity.

Partnering with the Client/Stakeholder(s)

• Proactively engage client stakeholders to ensure that on site users’ expectations are met
• Build, develop, and maintain effective client / stakeholder relationships across multiple levels of the organisation
  
  

Facilities management services

• Supporting tasks as designated by the Senior Facilities Manager – Centre for National Resilience
• Contribute (as requested) to a site field manual that accurately documents all negotiated financial and procedural agreements between building owner and users
• Support compliance with statutory regulations on fire, health and safety standards
• Support continuous quality improvement practices and implement Industry Best Practice operations
• Support building procedures and performance measures and facilitate their maintenance
• Manage, negotiate, and communicate effectively with contractors, clients and onsite staff
• Support Senior Facilities Manager – Centre for National Resilience to ensure all Critical Environment (CEM) requirements are met
• Support Senior Facilities Manager – Centre for National Resilience’s review of existing operations to reduce costs, improve operational standards, and implement resource efficiency and sustainability initiative
• Participate in and support drills, training, and other exercises designated by Manager Operations – Centres for National Resilience
  
  

Keeping the numbers in check

• Support Senior Facilities Manager – Centre for National Resilience to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of Ethics
• Ensure financial processes are always followed
  
  

Ensuring everyone stays safe

• This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.
• Report and escalation of WHS near miss/good catches and incidents in accordance with CMO reporting tool and escalation matrix.
  
  

Keeping an eye on the site & operations

• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Continuously monitor contractor performance and suitability for works onsite, work with Senior Facilities Manager – Centre for National Resilience to ensure works are delivered within the WoAG contract service level agreements and to a high standard
• Ensure asset information management platforms and processes are followed
  
  

Use and maintain a property database

• Preparedness to develop a strong understanding of the various property management database systems
• Support Senior Facilities Manager – Centre for National Resilience to complete, update and maintain applicable web-based management information systems, including uploading various property documentation
• Ensure all data is held accurately in our systems to allow payment in a timely manner
  
  

Limiting Risk to JLL & WoAG

• Support Senior Facilities Manager – Centre for National Resilience to ensure the JLL Operational Risk Management (ORM) program is implemented and maintained.
• Ensure escalation procedures and incident reporting procedures are implemented and maintained
• Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies