AOD Intake and Assessment Practitioner

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

Step into a role where your compassion can truly change lives. Join a team of dedicated Alcohol & Other Drugs Practitioners who are committed to offering a range targeted interventions to address AOD use and engages with a range of practice partners that strengthen the service delivery to provide a holistic approach for all clients.

Join a passionate team committed to delivering holistic, client-cantered care across Melbourne’s Inner North and Northwest. This is more than a job—it’s a chance to make a meaningful difference, every single day.

About the role

As an AOD Intake and Assessment Practitioner with the STAR Program, you'll be the first point of hope for individuals navigating the challenges of alcohol and other drug use—offering critical support and building tailored pathways to recovery.

Reporting to the Non-Residential Team Leader this is a Permanent, Part-time (30.4 Hours) role, located in Coburg North Victoria.

Compensation is in accordance with SCHADS Level 5.

How you will make an impact

• Be the guiding voice at the first point of contact, ensuring referrals are responded to swiftly and compassionately, with clear communication to clients and seamless coordination with referring partners.
• Provide vital interim support to individuals waiting for treatment, offering brief interventions, risk management, and linkages to essential services like housing, mental health, and crisis support.
• Conduct meaningful assessments that go beyond forms—building trusting relationships, identifying individual needs and risks, and creating tailored, outcome-focused care plans.
• Champion collaboration and inclusion, working closely with families, partner agencies, and clinical teams to ensure a united, wraparound response that uplifts every client’s journey.
• Uphold excellence and integrity in practice, maintaining accurate records, engaging in team-based learning, identifying service gaps, and contributing to a culture of continuous improvement.

What you will bring

• Relevant experience in a social service environment
• Relevant AOD qualifications and experience highly desirable
• AOD Skillset or willingness to undertake within the first 12 months of commencing employment

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How to apply

Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration