Menu Monitor

Location: Ballarat Central, VIC, AU, 3350

$27.75 to $32.69 per hour

Casual Opportunities

About the role

Are you passionate about delivering high-quality support services in a healthcare setting? Grampians Health Ballarat is seeking a dedicated Menu Monitor to join our Meal Support Services (MSS) team. In this rewarding role, you’ll play a crucial part in ensuring patients and their families have a positive mealtime experience while working across both Acute and Sub-Acute sites.

Key Responsibilities

Coordinate patients’ meal ordering, ensuring diet codes are assigned and orders are accurate

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Assist and educate patients in using the CBORD meal ordering app and manage meal orders
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Work collaboratively with the Dietetic and Catering teams to support excellence in meal support services
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Liaise with staff to ensure a smooth transition of care for patients
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Participate in a variety of tasks, including menu monitoring onwards, diet kitchen responsibilities, and working as a trolley runner
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Contribute to quality improvement initiatives and ensure continuity of care for patients through effective communication and teamwork
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Skills & Experience

Exceptional communication skills, with the ability to engage effectively with staff, patients, and family members

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Knowledge of or experience in special dietary requirements, including therapeutic diets, texture modification, and food allergen awareness, or a willingness to develop these skills
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Demonstrated empathy and a client-centered approach to care
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Proven ability to work independently while recognizing when to seek guidance or assistance
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Flexibility to adapt and prioritize tasks in a dynamic and fast-paced environment
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Accredited certificate in Basic Food Handling (HLTFSE001)
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Previous experience in a health or hospitality setting is advantageous but not essential
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This role requires weekend availability on a rotating basis.

Interested?

if you wish to discuss the role prior to applying, contact Emma Cameron, Deputy Manager, Dietetics Meal Support Services on 0437 714 102 for a confidential discussion.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled