Workplace Experience Officer

Workplace Experience Officer

Up-to $34.00 per hour (Depending on experience)

• Part time, 20-25 hours per week
• Corporate office environment
• New and evolving site

Due to a new site mobilisation, we have two vacancies for a Workplace Experience Officer role to lead the office in Ballarat (University Drive, Mount Helen), set to commence mid-June.

Showcase your expertise in leading a corporate office

The Position

• Reporting to the Workplace Experience Manager, this is a customer centric role that is dedicated to providing an exceptional level of service to the Client’s organization throughout the office operation.
• The role is responsible for assisting and supporting the deliverable services for the Client in all aspects of the contract.
• Responsible for various reporting of office work, security, workplace safety, stock and maintenance; coordinating subcontractors on site, ensuring the corporate floor maintains a high level of appearance, support with on-site document management, mail management, placing orders using adequate platforms, liaison with suppliers and other workplace support.
• Ensure cleanliness and overall organization of all areas of the office at all times including reception, meeting rooms and general common areas.
• Answer and direct all incoming calls to the appropriate parties.

The Person

• Experience in similar role/industry and/or a strong customer service background.
• Ability to build and maintain effective and strong relationships with clients, visitors, vendors, landlords and colleagues as well as being able to self-manage, work cooperatively and collaboratively with others and have a flexible approach to function under pressure.
• Ability to provide the highest level of customer service in a continually changing environment with a strong emphasis on consistency, flexibility and time management.
• Highly developed interpersonal, verbal and written communication skills with a proven ability to consult effectively with clients and colleagues at all levels.
• Intermediate to advanced MS office skills.

The Benefits

• Inclusive and progressive work environment
• Ongoing training and development opportunities with endless possibilities to move to other internal roles within the company
• Easy access to 100+ retail discounts

For any further queries, please send an email to [email protected]