General Administrative Support Officer

• Clerk Grade 1/2
• Ongoing Full-Time
• Parramatta

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a General Administrative Support Officer to be part of our Parramatta Police Area Command. The General Administrative Support Officer provides the delivery of efficient and effective general administration, clerical support, and receptionist services with a focus on quality services to commands/business units.

The GASO role involves some shift work as operationally required. Parramatta PAC services the Parramatta Local Court, Parramatta Children's Court and Parramatta weekend bail court with support on weekends and public holidays provided by GASOs on a rotational basis.

For more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role), click here to view the role description.

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease; and
• convenient location for public transport and to shops etc.

How to Apply
Applications can only be submitted electronically via the I Work for NSW website
To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview
You must also address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document
Target Question 1:
Please provide a detailed example of your demonstrated commitment to customer service by achieving a positive result from an interaction with a confrontational or difficult customer
Target Question 2:
This role requires demonstrated experience in administration systems and processes, records management and computer based applications. Please provide an example of how you have delivered accurate and timely results to complete your daily work commitments as a member of a team
Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Judith Cass via (02) 9633 0610.
Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity team by email at [email protected].

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected].

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months
For more information on applying for roles with the NSW Police Force click here
Thank you for your interest in this role. We look forward to receiving your application.