Account Director

Roy Morgan is seeking a collaborative and results-driven Account Director to drive new business and nurture key client partnerships across our suite of innovative products, including Helix Personas.

This is an exciting opportunity to join a high-performing team in the heart of Melbourne, work with the country's richest consumer dataset, and contribute to shaping how Australia's leading brands connect with their audiences.

About Roy Morgan
Roy Morgan is Australia's most trusted and respected market and social research company. With over 80 years of experience, we deliver meaningful, accurate insights that help businesses, government bodies, and media organisations make better decisions. Our commitment to quality and innovation has earned us long-standing partnerships across diverse industries.

At Roy Morgan, you'll be part of a friendly, dynamic team that values collaboration, curiosity, and integrity. We offer a vibrant workplace culture and the chance to work alongside some of the best in the industry.


The Role
As an Account Director, you will focus on driving growth within the Consumer Products & Retail sector, while managing and expanding relationships with key existing clients. You'll work closely with the Industry Director and product specialists to deliver strategic insights that support clients' success.

Your key responsibilities will include:

• Identifying and securing new business opportunities across our data and segmentation solutions
• Managing and growing a portfolio of key clients, ensuring they extract maximum value from Roy Morgan's data
• Leading strategic conversations and workshops that link data to actionable outcomes
• Championing Helix Personas and other digital tools to address client challenges in media, marketing, and strategy
• Collaborating with internal teams to bring insights to life through tailored solutions
• Monitoring industry trends to identify new opportunities and inform innovation
• Providing regular reporting and account planning to support business growth

About You
You are a client-centric professional who is both commercially minded and passionate about data-driven storytelling. You love solving business problems, building relationships, and pushing boundaries with creative thinking.

We're looking for someone with:

• Proven experience in account management, business development or client services
• A background in market research, working in a research team in-house or with media or advertising agency in a strategy and/or data insight roles
• Exceptional communication and presentation skills, with a knack for simplifying complex ideas
• Strong commercial acumen and a track record of growing business
• Confidence in leading client meetings and delivering strategic recommendations
• An organised, self-motivated approach and a collaborative team mindset
• Tertiary qualifications in marketing, business, communications, or a related field

What We Offer

• Competitive salary and performance incentives
• A flat structure and direct access to senior leadership
• Work on high-impact projects with leading brands
• Health & wellbeing benefits, including flu vaccines and EAP access
• Flexible working options and a central Melbourne CBD location
• A diverse, inclusive, and supportive team culture

Ready to Apply?
If you're a passionate, energetic account leader who's ready to take the next step in your career, we'd love to hear from you. Click "Apply" now to join Australia's most trusted research brand.

Roy Morgan is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Aboriginal and Torres Strait Islander peoples are encouraged to apply.