Senior Correspondence & Briefings Officer
Careers at Council
Date: 1 day ago
City: Sydney, New South Wales
Contract type: Full time
Sydney, New South Wales
Full-time
Description
Sydney
Customer Service/Customer Service/People Performance & Technology
Full Time/Permanent
$108,623 - $121,898 per annum plus superannuation
Caring for our city, creating a future for all
Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.
Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.
About The Role
The Senior Correspondence and Briefings Officer is a vital member of the Customer Service team at the City of Sydney, responsible for preparing accurate and timely responses to community inquiries on behalf of the Office of the Lord Mayor and the Office of the CEO. In this role, you will collaborate with various stakeholders to ensure that all written materials are of high quality, consistent, and relevant, contributing to our commitment to leading, governing, and serving the community while working towards the Sustainable Sydney 2030-2050 vision.
You will play a crucial role in transforming complex information into clear, plain English responses that align with the City's Correspondence Style Guide. Your exceptional writing and editing skills, combined with your ability to manage competing priorities, will help deliver accurate information that meets the needs of our diverse community.
We’re Looking For Someone With
relevant tertiary qualifications in communications or a related field, or extensive practical experience as a writer, along with a high level of punctuation and grammar knowledge.strong experience in preparing and coordinating correspondence for senior leadership, ensuring timely and accurate responses to the community.excellent relationship-building skills to effectively liaise with internal and external stakeholders, developing a comprehensive understanding of key issues and initiatives affecting the City.exceptional writing and editing abilities, with a keen attention to detail and a commitment to delivering high-quality, plain English communications that are easily understood.
Download position description.
This role has the option of a rostered day off each month, known as a 19-day month.
The recommended applicant must complete a pre-employment health declaration and a criminal history check.
Applications must be submitted online by 11:59pm, Tuesday 24th June
For more information, contact Ann Shumack, Correspondence Editor on 0460 542 775.
What We Can Offer You
You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.
Flexible working3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance Collaborative approach to flexible workingCity centre head office, with many public transport options.Professional developmentLeadership and management development programFurther education program providing reimbursement of course fees, and study and exam leaveOpportunity to attend external courses and conferencesLong service and employee recognition awardsEmployee assistance program offering free, confidential counsellingSupporting families26 weeks paid parental leave and 6 weeks paid partner leavePaid and unpaid adoption and long-term fostering leavePaid superannuation for up to 52 weeks of parental leavePart-time and job-sharing options availableSupportive return-to-work environmentInclusive cultureRecognised as an Inclusive Employer by the Diversity Council of AustraliaActive employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander networkRecognised family inclusive workplaceVeteran employment supporter
Find out why a career at the City of Sydney might be right for you.
How To Apply
We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.
All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.
We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at [email protected] or 02 9265 9333.
Select ‘apply now’ to submit your resume and selection criteria.
Apply for this role
Visit site
Share
Full-time
Description
Sydney
Customer Service/Customer Service/People Performance & Technology
Full Time/Permanent
$108,623 - $121,898 per annum plus superannuation
Caring for our city, creating a future for all
Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.
Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.
About The Role
The Senior Correspondence and Briefings Officer is a vital member of the Customer Service team at the City of Sydney, responsible for preparing accurate and timely responses to community inquiries on behalf of the Office of the Lord Mayor and the Office of the CEO. In this role, you will collaborate with various stakeholders to ensure that all written materials are of high quality, consistent, and relevant, contributing to our commitment to leading, governing, and serving the community while working towards the Sustainable Sydney 2030-2050 vision.
You will play a crucial role in transforming complex information into clear, plain English responses that align with the City's Correspondence Style Guide. Your exceptional writing and editing skills, combined with your ability to manage competing priorities, will help deliver accurate information that meets the needs of our diverse community.
We’re Looking For Someone With
relevant tertiary qualifications in communications or a related field, or extensive practical experience as a writer, along with a high level of punctuation and grammar knowledge.strong experience in preparing and coordinating correspondence for senior leadership, ensuring timely and accurate responses to the community.excellent relationship-building skills to effectively liaise with internal and external stakeholders, developing a comprehensive understanding of key issues and initiatives affecting the City.exceptional writing and editing abilities, with a keen attention to detail and a commitment to delivering high-quality, plain English communications that are easily understood.
Download position description.
This role has the option of a rostered day off each month, known as a 19-day month.
The recommended applicant must complete a pre-employment health declaration and a criminal history check.
Applications must be submitted online by 11:59pm, Tuesday 24th June
For more information, contact Ann Shumack, Correspondence Editor on 0460 542 775.
What We Can Offer You
You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.
Flexible working3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance Collaborative approach to flexible workingCity centre head office, with many public transport options.Professional developmentLeadership and management development programFurther education program providing reimbursement of course fees, and study and exam leaveOpportunity to attend external courses and conferencesLong service and employee recognition awardsEmployee assistance program offering free, confidential counsellingSupporting families26 weeks paid parental leave and 6 weeks paid partner leavePaid and unpaid adoption and long-term fostering leavePaid superannuation for up to 52 weeks of parental leavePart-time and job-sharing options availableSupportive return-to-work environmentInclusive cultureRecognised as an Inclusive Employer by the Diversity Council of AustraliaActive employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander networkRecognised family inclusive workplaceVeteran employment supporter
Find out why a career at the City of Sydney might be right for you.
How To Apply
We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.
All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.
We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at [email protected] or 02 9265 9333.
Select ‘apply now’ to submit your resume and selection criteria.
Apply for this role
Visit site
Share
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