Operations Supervisor

LGC is a premier 24/7 traffic management operation in Western Australia, delivering comprehensive services across the road network. With a skilled team, modern fleet, and stringent safety protocols, we cater to diverse projects ranging from infrastructure to local construction. Our business has grown significantly in recent years, and the current market conditions provide a great opportunity to step into a leadership role with real impact, in a business positioned for continued growth during WA’s infrastructure boom.

The Role

LGC Traffic Management is seeking a motivated and hands-on Operations Supervisor to support our growing operations in Albany. In this key role, you will work back-to-back with our Albany Branch Manager to ensure the smooth delivery of traffic control services, effective daily planning, and compliance with safety and client expectations.

Strong communication, leadership, and teamwork are essential, as you'll be leading field crews, supporting client relationships, and playing a vital part in maintaining operational efficiency and service excellence.

Key Responsibilities

• Oversee and supervise the safe and compliant delivery of traffic management services,
• Provide clear direction and guidance to traffic controllers in relation to safe work practices that align with company policies and procedures, legislative obligations and industry best practice,
• Conduct site audits and promote a strong safety and compliance culture,
• Drive day-to-day traffic management operations and ensure optimised operational service delivery and workforce allocation,
• Delivery of operational KPIs and targets,
• Client, contractor and local authority engagement and business development
• Assist with recruitment process, including interviewing candidates,
• Oversee the onboarding process to ensure new hires are effectively integrated,
• Coach, mentor and train all team members,
• Foster a strong solution orientated, transparent, accountable and safety focused culture,
• Development and implementation of operational strategies and procedures,
• Ensure operational compliance with safety regulations and contractual requirements,
• Troubleshoot and resolve operational issues, ensuring minimal disruption to works,
• Report to and advise the Branch Manager.

What we're looking for

• Minimum 2 years’ demonstrated success in an Operational Supervisor role in a medium organisation (preferably Traffic Management)
• Strong engaging and well communicated leadership combined with strong people management skills and a thorough understanding of how to build and maintain a positive and solution orientated team culture,
• The ability to build trusting relationships with internal and external stakeholders,
• Excellent communication skills across all levels of the organisation,
• High level of organisational skills with the ability to self-manage time and work under pressure to meet deadlines,
• Ability to achieve meaningful daily, weekly and monthly KPI’s,
• Ability to think analytically and develop effective strategies,
• Strong focus on safety and compliance,
• Intermediate to advanced computing skills and experience in the use of MS office and web-based software,
• Good knowledge of Work Health & Safety regulations,
• Strong understanding of Traffic Management regulations (preferred),

Culture & Benefits

• Competitive Annual Salary and long-term employment,

• Company vehicle for reasonable personal use,

• Company phone and laptop,

• Company branded uniform provided,

• Ongoing role related training,

• Part of a great team,

• Large support system within the company.

LGC is an Equal Opportunity Employer, and we strongly support diversity in our workforce.