Community Engagement Officer

Community Engagement Officer Community & Culture Permanent Full Time Hervey Bay
Stream A Level 5 - $93,401 + superannuation +17.5% annual loading + 9-day fortnight
At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together

What we are looking for:

Are you passionate about creating impactful community connections? We're seeking a strategic and innovative leader to shape the future of community and stakeholder engagement at Council.

In this dynamic role, you’ll lead the design and delivery of engagement strategies that support major projects, drive innovation, and amplify community voices. You’ll use your expertise to develop high-impact plans, deliver creative engagement activities (both online and in-person), and provide strategic advice across the organisation.

What your day will look like:

• Drive the planning and delivery of community engagement across a variety of Council projects and initiatives
• Offer high-level guidance and support on stakeholder and community engagement strategies to internal teams and projects.
• Develop and lead innovative and best-practice engagement strategies, incorporating both online and in-person techniques.
• Conduct detailed analysis of engagement data and deliver high-quality reports with actionable insights.
• Oversee and continuously improve Council’s engagement policies, strategies, and tools to ensure effectiveness and alignment with best practices.
• Administer the community engagement platform and tools, including the stakeholder register, ensuring they are up-to-date and effective.
• Lead engagement training initiatives and foster strong internal and external stakeholder relationships to embed a culture of meaningful engagement.

Please click here to view a full position description

What you’ll need for success:

• Expertise in the development, implementation, facilitation and evaluation of community and stakeholder engagement strategies, and innovative community engagement principles and practices
• Highly developed verbal and written communication skills including the ability to consult, negotiate, network, and advocate with senior management, elected representatives and community members
• Proven ability to facilitate high level stakeholder meetings, and build and maintain effective relationships with customers, key service providers, external agencies and the general public.
• Demonstrated proficiency in problem-solving, including advanced negotiation and conflict resolution skills.
• Demonstrated ability in developing and implementing policies, procedures and strategies.
• Current QLD Class C Driver's Licence

What’s nice to have:

• IAP2 certification
• Local Government Experience
• Current working with Children Blue Card or willing to obtain within 3 months.

Benefits of Working with Council
Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.
We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to see our Employee Value Proposition

What we Offer:

• Learning and development opportunities
• Flexible working arrangements
• Up to 12% employer super contribution
• 17.5% leave loading
• Study assistance program
• Novated leasing
• 24/7 access to Employee Assistance Program
• Paid maternity and paternity leave
• Paid Emergency Services leave

Apply now:

Applications close 11pm on Wednesday 25 June – subject to change pending qualified applications received.

A cover letter outlining your suitability for the role, and a current resume is required.

For further details please contact Tracey Genrich (Manager Community Development, & Engagement) at [email protected]
We're committed to supporting people who identify as having a disability throughout the recruitment process. Let us know how we can assist.