Verifications Officer
The Outsourced Recruitment Company
Date: 1 day ago
City: Sydney, New South Wales
Contract type: Full time
Are you detail-oriented with a background in finance? Do you thrive in a fast-paced environment? Join a high-growth finance company where your investigative mindset and clear communication will make a real difference.
As a Verifications Officer, you’ll play a critical role in validating information across the loan application process. This is the perfect opportunity for someone who enjoys analytical work, values structure, and is ready to grow their career in financial operations.
Included In What You'll Do
As a Verifications Officer, you’ll play a critical role in validating information across the loan application process. This is the perfect opportunity for someone who enjoys analytical work, values structure, and is ready to grow their career in financial operations.
Included In What You'll Do
- Review and verify key details such as financial, employment, and residential information from loan applicants
- Validate documentation including bank statements and identification documents
- Liaise with employers to confirm applicant income and employment details
- Conduct outbound calls and emails to request missing information or provide updates
- Ensure all applications meet responsible lending and AML/CTF compliance requirements
- Identify and flag inconsistencies, helping ensure every file meets internal policy standards
- Keep systems up to date and applications moving through the process efficiently
- Contribute to a culture of excellence, accuracy, and continuous improvement
- Experience in a finance - ideally in verifications, compliance, or customer support
- Strong attention to detail and the ability to spot patterns or discrepancies
- Confident verbal and written communication skills
- Ability to work across multiple applications and systems while meeting daily decision KPIs
- Understanding of lending policy, responsible lending, and AML/CTF requirements
- A proactive mindset with the ability to prioritise and solve problems independently
- Comfortable making outbound calls and collaborating with both internal teams and customers
- Great bonus opportunities
- Hybrid flexibility
- Clear, structured onboarding and training
- Join a high-performing, fast-growing company
- Friendly, supportive team culture
- Career growth
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