Technical Business Analyst

Kogan.com is a pioneer of Australian eCommerce. Our vision is to leverage and build technology to deliver personalised, innovating and fast customer experiences and whilst doing so being pragmatic with our solutions, scalable with our architecture, strong with our quality and not being afraid to fail quickly.

As a team, we are empowered to make change, share our opinions and build each others capability. We are committed to build the best product engineering team – both in practice, delivery and in thought leadership.

Why Kogan.com?

• Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check us out https://devblog.kogan.com/ & https://goodteams.app/teams/kogan.com
• Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
• Your role has a lot of ownership, autonomy and little red tape. You’ll be empowered to achieve positive outcomes and your work will have a real impact
• You’ll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia
• Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
• A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
  
  
  

In this role you will:

• Collaborate with engineering squads to define and refine requirements, ensuring they follow INVEST principles
• Understand and translate business needs into clear technical solutions and acceptance criteria for order dispatch, finance, and ERP systems
• Manage sprint planning, backlog grooming, and retrospectives in an agile delivery environment
• Facilitate cross-functional workshops with stakeholders and engineering teams to gather requirements and align on priorities
• Maintain a deep understanding of existing systems, operational solutions and integration points
• Assist in identifying process improvements, troubleshooting, improving speed of delivery and supporting change initiatives
• Act as a liaison between business users and engineers, ensuring a shared understanding of requirements and technical constraints
• Assist in defining UAT scenarios, coordinate stakeholder testing, and validate outcomes against business expectations
  
  
  

To be successful in this role, you should have:

• Proven experience as a Technical BA in agile environments, ideally working with Financial or ERP systems
• Strong understanding of agile principles and the INVEST framework
• Ability to write high-quality user stories and break down complex work into deliverable increments
• Comfortable working closely with engineers and understanding technical implications
• Excellent communication, facilitation, and stakeholder engagement skills
• Experience with tools like Jira, Confluence, and system diagramming
• Ability to effectively manage competing stakeholder priorities and objectives
• Work productively in a fast-paced and agile environment
  
  
  

Nice to Have

• Exposure to dispatch or logistics systems
• Experience in finance or ERP platforms like NetSuite, SAP, or similar
• Technical background or education in software, data, or systems
  
  
  

To find out more about how we work, our tech stack, processes and company culture, visit https://careers.kogan.com and https://devblog.kogan.com