Contact Centre Administrator

Contact Centre Administrator - Brisbane CBD
Contract Role – 3 months (ASAP Start)

Are you coming from a superannuation background and looking for a new challenge? Join a dynamic team in Brisbane’s CBD working with a well-known redundancy Contact Centre. This is an excellent opportunity for someone with a solid understanding of administration and customer service. You'll be handling a mix of administrative tasks and taking 10-15 calls per day.

Why You’ll Love This Role:

• Competitive hourly rate – up to $38 per hour
• 3-month contract with the potential for extension
• Convenient Brisbane CBD office location
• Full-time hours, Monday to Friday (09:00 – 17:00)
• Friendly, supportive team environment

What You’ll Be Doing:

• Handle customer inquiries, processing 10-15 calls per day
• Assist with basic administrative tasks in the fund team
• Provide clear, professional responses to customer queries
• Support the team with day-to-day operational duties
• Help improve processes for team efficiency

What We’re Looking For:

• Strong customer service and communication skills; prior contact centre experience highly regarded
• Previous experience in superannuation, workers compensation or a similar background
• Ability to quickly pick up new systems and processes
• Excellent attention to detail and organisational skills
• A proactive attitude with the ability to work in a fast-paced environment

Interested? Apply now!


Take the next step in your customer service career – apply now and start ASAP! Please click ‘Apply Now’ or for more information, contact Caitlin at Fuse Recruitment on 0412 939 951.

At Fuse Recruitment, we specialise in placing top talent within the insurance and superannuation sectors. If you're ready for your next challenge, we’d love to hear from you!

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