Account Director

The Defence & National Security Account Director (APAC) will expand our client-base across Australia, NZ and Asian regions within international law enforcement, national security, defense & corporate security sectors. They will be responsible for implementing an effective business development & customer acquisition strategy – including identifying new markets, leads & opportunities and increasing the level of customer engagement to hit a revenue target.

Responsibilities: The Account Director is responsible for:

• Implementing the APAC sales and business development strategy
• Working with VP of Sales APAC, APAC Channels Sales Director, and CEO
• Maintaining a strategic view of the APAC customer, partner and competitive landscape
• Driving business growth and expansion into different markets and domestic geographies

Sales and Business Development

• Identify key customers in the APAC region within international law enforcement, national security, defense & corporate security sectors for Fivecast products
• Build long-term relationships with new and existing customers and partners
• Grow existing customer user base through direct and channel sales
• Engage with customers to secure sales of Fivecast product and capabilities
• Identify end-user groups/divisions within the customers, key contacts in the customer organisations and key use cases and requirements for the customers
• Qualify customer opportunities and engage with customers to secure monitor, track and review product and capability demonstrations and trials
• Manage the Fivecast APAC customer opportunity pipeline, including the development and execution of customer capture plans
• Update the customer relationship management (CRM) system and maintain the relevant sales forecast

Thought Leadership

• Identify and engage with key customer influencers (e.g. thought-leaders, professional associations etc.) to promote Fivecast in the law enforcement, national security and defense sectors
• Working with the marketing team and external consultants to build thought leadership around Fivecast
• Represent Fivecast at conferences as a delegate or exhibitor

Product demonstration and training:

• Maintaining a strong user understanding of Fivecast software and its key features.
• Work with the tradecraft team to provide software demonstrations to potential customers, as required.
• Provide trustworthy feedback and after-sales support

Requirements

• Australian citizen, with eligibility to acquire NV1 clearance
• 5+ years' experience selling to the APAC Federal government sector
• A proven track-record in enterprise software sales
• Excellent communication and stakeholder management skills
• Demonstrated history of over-achieving sales targets and earning 100% club awards
• Highly regarded and well-connected within the law enforcement and national security sector

Desirable Criteria:

• Recent experience selling to Government sectors including defense, law enforcement and national security
• Current list of contacts in federal and state law enforcement and ability to leverage your network to bring revenue to Fivecast.
• Understanding of application of open-source intelligence and risk assessment
• Understanding of investigation and intelligence practices in law enforcement and national security agencies in the APAC region