Photo Lab Retail Assistant

About Rewind Photo Lab:

Rewind Photo Lab is a leading photo lab specialising in film processing, scanning, and printing, as well as Super 8 and 16mm motion picture film processing. Dedicated to preserving the art of film photography, we provide high-quality services to photography enthusiasts and professionals alike.

Role Summary:

We are seeking a motivated and organised Photo Lab Retail Assistant to join our team on a casual basis, with the potential for extra shifts throughout the year. This position is ideal for a high school graduate or 1st-year university student looking for seasonal work who has a genuine interest in customer service and analog film photography. Experience with film photography, particularly shooting 35mm film, is strongly preferred but not required.

Training Information:

While our main processing lab is in Sydney, our Wollongong store is focused on retail aspects of film photography, camera sales, and taking in film orders. You will receive hands-on training at our Sydney lab for a few days before transitioning to the retail environment in Wollongong, where you will complete your training.

Working Days Requirements:

- Current required day to work is Monday 10am-6pm, although extra days can be available due to fluctuations in the roster.

Key Responsibilities:

• Operate autonomously in a retail setting, managing day-to-day tasks effectively.
• Provide excellent customer service, including receiving and processing film orders.
• Advise customers on cameras, film types, and related products, guiding their purchases with expertise.
• Maintain the cleanliness and organization of the store, ensuring a welcoming environment.
• Learn and apply product knowledge with paid training provided at our Sydney lab, followed by retail-focused training in Wollongong.

Who We Are Looking For: The ideal candidate will possess:

• Customer Service Skills: A passion for helping customers and a friendly, approachable demeanor.
• Experience in Film Photography: Prior experience shooting 35mm film is preferred but not required. A passion for analog photography is essential.
• Organisational Skills: Exceptional ability to manage tasks efficiently, both professionally and personally.
• Time Management: Strong proficiency in managing time and meeting deadlines.
• Problem-Solving Abilities: Quick to identify issues and resolve them independently.
• Technical Interest: A keen interest in technology and a willingness to learn technical skills.
• Commitment to Cleanliness: A strong commitment to maintaining a clean and tidy workspace, crucial when handling delicate film.
• Image Literacy: Good visual literacy, able to recognize and understand issues in photographs.

If you’re passionate about film photography, enjoy helping customers, and want to be part of a team that values the preservation of analog materials, we’d love to hear from you. Apply today to join the Rewind Photo Lab team!

Job Type: Casual

Pay: From $33.31 per hour

Schedule:

• 8 hour shift

Work Location: In person