Product Specialist

About Us:

We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you'll discover something new, every day.

The Role:

Reporting to the Executive Manager - Strategic Product, this is a dynamic and impactful role focused on managing our grave and cremation product portfolio. You'll ensure products are appropriately mapped, accurately stocked, competitively priced, and aligned with both community needs and commercial strategy.

SMCT offers a range of burial and cremation options across our cemeteries and memorial parks, including graves, crypts, cremation niches, and memorial placements. In this role, you'll support availability and quality across these offerings, while driving improvements in inventory management, supplier relationships, and product lifecycle planning.



Key Responsibilities

• Coordinate stock-related projects and act as the main internal contact.
• Forecast demand and analyse stock performance to inform purchasing decisions.
• Maintain accurate system data, including pricing, location, and product attributes.
• Raise purchase orders and manage inventory levels across multiple sites.
• Manage supplier relationships, contracts, and pricing negotiations.
• Conduct cost analysis and monitor margin performance.
• Ensure product quality and compliance through regular checks.
• Update mapping data to maintain accuracy of grave and memorial locations.
• Support marketing initiatives through promotional activities and signage.
• Collaborate across teams to align product strategies with business objectives.

About You:

To succeed in this role, you will bring:

• Strong stakeholder engagement and communication skills across all levels.
• A hands-on, self-motivated approach with the ability to work autonomously.
• Excellent organisational skills with the ability to manage competing priorities.
• A problem-solving mindset with commercial awareness and attention to detail.
• A process-driven approach with a focus on continuous improvement.
• Proficiency in Microsoft Office, particularly Excel and Outlook; Dynamics experience is ideal.

What's on Offer:

We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

• Access to Leadership and Development Programs to foster professional growth and advancement.
• Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services.
• Flexible working arrangements.
• Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.
• The opportunity to purchase additional annual leave.
• Discounts available at our employee café and onsite florists

SMCT is an equal opportunity employer, a Diversity Council Australia Member and is proudly endorsed by WORK180 in our ongoing commitment to raising workplace standards for all.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks. If you have any access requirements which restrict you from fully participating in our recruitment process, please contact [email protected] so that we can discuss necessary adjustments.

For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au.