Senior QA Coach
Mable
Date: 21 hours ago
City: Melbourne, Victoria
Contract type: Full time
HomeMade, Mable, Leap In! And Mable Direct Are Entities Under The Attain Healthtech Group Of Companies. While Our Companies Are Diverse, Three Similarities Bind Us
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About The Role
We're seeking a Senior QA Coach to play a key leadership role in driving quality across our software engineering teams. In this pivotal position, you’ll champion a shift-left testing mindset and help embed quality at every stage of the development lifecycle.
As a senior member of the team, you'll partner closely with Engineering Managers and fellow QA leaders to foster a culture of excellence through best practices, modern methodologies, and a commitment to continuous improvement.
This is more than a testing role it's about influencing process, and mindset to embed quality at the heart of everything we do.
Drive delivery and continuous improvement
We’re Switched On
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our Benefits
Power your career ️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday
Acknowledge a significant day your way with family and friends.
Be rewarded
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
- We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
- We believe in technology as an enabler
- We’re driven by helping customers attain better outcomes
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About The Role
We're seeking a Senior QA Coach to play a key leadership role in driving quality across our software engineering teams. In this pivotal position, you’ll champion a shift-left testing mindset and help embed quality at every stage of the development lifecycle.
As a senior member of the team, you'll partner closely with Engineering Managers and fellow QA leaders to foster a culture of excellence through best practices, modern methodologies, and a commitment to continuous improvement.
This is more than a testing role it's about influencing process, and mindset to embed quality at the heart of everything we do.
Drive delivery and continuous improvement
- Take a hands-on role in QA at the squad level to assess current practices and shape the future strategy.
- Champion Mable’s Lean methodology, with a focus on automation and embedding QA into developer workflows.
- Monitor and report on QA effectiveness, including automation progress and test results across teams.
- Continuously upskill in automation, coaching, and agile QA principles.
- Collaborate with Engineering Managers and senior QA coaches to embed a culture of quality excellence.
- Own and lead initiatives that go beyond your role—take the reins and make an impact.
- Grow and standardise QA practices across teams using shared tools and frameworks.
- Coach engineers on shift-left testing principles—building quality in from the very beginning.
- Support engineering leaders in building autonomous, high-quality teams.
- Help design and evolve QA resourcing models that scale with our squads’ needs.
- Educate and support development teams by embedding modern QA practices at every level.
- Lead the transition from manual testing to smart automation across the product.
- Identify high-impact areas for automation and research the best-fit tools and frameworks.
- Communicate the benefits of automation to stakeholders.
- Design and implement a thoughtful change management process that addresses both technical and people needs.
We’re Switched On
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our Benefits
Power your career ️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday
Acknowledge a significant day your way with family and friends.
Be rewarded
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
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