Cyber Security Officer

The world's biggest challenge needs you, here.

Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia's leading energy retailers - puts you at the heart of that endeavour.

Lead the change, from the frontline

Critical Experience

• Experience in Cyber Security focused roles.
• Experience with system hardening across a wide scope of systems,
• Awareness and experience complying with the Australian Signal Directorates (ASD) Essential 8.
• Familiarity with the Australian Energy Sector Cyber Security Framework (AESCSF) favourable.
• Familiarity with various industry standards, frameworks and applicable laws such as ISO:27001, NISTSP800-53, GDPR, Security of Critical Infrastructure (SOCI) Act.
• Experience with cyber security incident investigation and remediation, including forensic data gathering.
• Experience with various Identity and Access Management platforms including Active Directory, Azure Active Directory, Microsoft Authenticator, Okta, Ping ID etc.
• Experience in cyber security monitoring and logging configurations to identify Indicators of Compromise (IOC).
• Experience with securing Amazon Web Services workloads highly desirable.
• Demonstrated ability to troubleshoot and triage complex issues involving multiple stakeholder
  
  

Critical Knowledge

• Cybersecurity: Knowledge of cybersecurity principles, best practices and technologies, including encryption, access control, intrusion detection/prevention systems, penetration testing, threat intelligence and incident response procedures, is critical for protecting IT systems and data.
• Virtualisation and Containerisation: Understanding virtualisation technologies (e.g., VMware, Hyper-V, KVM) and containerisation platforms (e.g., Docker, Kubernetes) enables efficient resource utilisation, scalability and deployment flexibility.
• IT Service Management (ITSM): Knowledge of IT service management frameworks (e.g., ITIL, COBIT) and service delivery processes such as incident management, change management, problem management and service-level management, facilitates effective IT service delivery and alignment with Shell Energy's business objectives.
  
  

Competencies

• Adaptability and Learning Agility: Demonstrate adaptability and a willingness to learn new tools, techniques and methodologies. Be proactive in seeking opportunities for professional development and staying updated with industry trends
• Problem-Solving and Troubleshooting: Strong problem-solving and troubleshooting skills to diagnose and resolve technical issues efficiently. Ability to identify root causes and implement practical solutions
• Time Management: Managing commitments and time effectively and prioritising tasks based on urgency and importance is critical
• Attention to Detail: Possess strong attention to detail to ensure accuracy and precision. One must also be able to multitask multiple projects and deadlines while maintaining quality and efficiency
  
  

Attributes

• Customer focus: Understanding and prioritising customer and stakeholder needs and striving to deliver solutions and provide positive engagement and outcomes.
• Resilience: Ability to cope with and recover from setbacks. Be open to changes in technologies, priorities and requirements.
• Continuous Learning: A willingness and passion to continue to learn to stay updated with emerging technologies, industry trends and best practices through self-learning, training and professional development opportunities.
• Collaborative: Effectively collaborating, sharing knowledge, supporting colleagues and seeking guidance, to foster a culture that enhances productivity.
  
  

Join us. Together, we can make the difference count.

Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.

Why join our team

Every day, our people bring deep expertise, true innovation and investment to help our customers - and the world - reduce their environmental footprint. You can be part of that change.

Here are the top reasons why our people choose us:

• Purpose that you can see. As part of our team, you'll have the best shot at energising a better future, one customer at a time.
• Work that's interesting, innovative and high impact. We hope you'll love the challenge and opportunity to achieve - for our customers and for you.
• People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and supports connection and collaboration.
  
  

Visit our careers site to find out more.

Careers | Shell Energy

Read the stories of our incredible people.

Meet Our People - About Us | Shell Energy