Sales Manager, MICE

About Federal Hospitality

For more than 60 years Federal Hospitality has been at the forefront of Tasmanian tourism, hospitality and entertainment. We operate Wrest Point and Country Club casino resorts, and award-winning hotels MACq 01, Saffire Freycinet and Henry Jones. Federal Hospitality also owns Vantage Group which has 12 community hotels across Tasmania.

While each business has its own iconic brand and signature products and experiences, together they represent the very best of Tasmania. Federal Hospitality is proudly one of the state’s largest employers and is committed to continued investment in the people and places of Tasmania.

We aim to create extraordinary event experiences. From large-scale activations, intimate meetings to high-end corporate functions, we’re one of Tasmania’s most respected venues known for quality of service and product.

What can you expect from a day in this role?

The Sales Manager, MICE will proactively search for and be assigned customer accounts or prospects to sell Federal Hospitality conference and events experiences. This role focuses on meeting personal sales targets, developing new business, maintaining meaningful customer relationships, and troubleshooting specific customer issues.

In this role, you'll be responsible for selling our range of products and experiences to corporate and government clients, event companies, associations, and PCOs. You'll manage and maintain these relationships to drive value for our customers and portfolio alike. You’ll be responsible for:

• Creating Sales Opportunities: You'll develop a personal network and represent our organisation at trade shows and events to identify sales opportunities and promote our brand. You'll need a solid understanding of the sales process, our brands, and our customers to drive revenue and reach sales targets.
• Strategic Thinking: You'll analyse market data, identify potential market segments, and tailor your sales approaches to maximise profitability.
• Building Customer Relationships: You'll implement a relationship management plan to build connections with decision-makers and influencers, ensuring effective communication and issue resolution.
• Managing Sales Pipeline and Forecast: You'll maintain accurate sales pipelines and forecasts within our established systems.
• Being an Ambassador: You'll act as an ambassador for our company, promoting our offerings and reinforcing a positive brand image within our community.

What will you bring to the role?

Your extensive experience working in the hospitality and tourism industry locally will enable you to build and extend relationships as you work as an ambassador for the Federal Hospitality venues. You’ll also bring the following:

• Proven experience in hospitality, event, or catering sales
• A proactive and target-driven mindset whilst being a warm and confident communicator who knows how to understand their customer needs
• Exceptionally organised, with an eye for the finer details
• Passionate about business development and building lasting partnerships
• Experience with CRM or event software experience is a plus and able to complete administration requirements that go along with securing business.

What you can expect from us

This is an excellent opportunity for an experienced Sales Manager to broaden their experience within a friendly and supportive team across Tasmania’s most iconic hospitality venues. Tasmania has quickly become the ‘it’ destination, and the tourism and hospitality offering has exploded firmly on the national and world radar. This is an opportunity for you to advance your career, work with award-winning brands, while being based centrally at Wrest Point Hotel and Casino alongside the Derwent River.

Along with this fantastic role, you will also receive:

• Delicious FREE staff meal available per shift and FREE secure onsite parking (site dependent)
• FREE monthly dry cleaning.
• Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment.
• Supportive work environment with learning and development opportunities.

Interested? Take the next steps to apply now

Click “Apply” and follow the steps to send us your resume and cover letter.

For any further information, please contact Clare McDermott, Head of Sales, [email protected]

If this isn’t the right role for you but you’re interested in working at one of the Federal Hospitality properties or corporate teams, please check out our other current vacancies on our careers website: www.federalhospitalitycareers.com.au