Senior Business Analyst - AI

• Join a purpose-built AI Centre of Excellence at a pivotal growth stage.
• Work hands-on with cutting-edge AI technologies, bridging business and tech in a fast-paced, agile environment.
• Build your career with a versatile role that offers exposure to AI initiatives, change consulting, and strategic influence across teams.
  
  

Insignia Financial is at an exciting stage in our AI journey. We've developed strong foundations and are now scaling up a purpose-built AI Centre of Excellence - deliberately, with intent, from the ground up. This isn’t AI for the sake of AI. We've taken a governance-first approach and locked in our policies and framework. Now we’re moving to execution and meaningful growth. Backed by Insignia Financials’ vision of being AI enabled and becoming one of the most efficient companies in Australia by 2030, we’re investing in the infrastructure that matters - enterprise-ready services, microservice architecture, and embedded AI capabilities that enhance how the business operates. We’re cutting through the hype and taking a disciplined, business-led approach to AI adoption, focused on building scalable, practical AI that delivers.

Join us at a key stage in building our AI capability - where your voice will shape direction, your ideas will get traction, and your work will help define how AI lives and breathes at Insignia Financial.

The opportunity to join our team

As a Senior Business Analyst in our AI team, you’ll be at the centre of turning ambitious ideas into real outcomes. You’ll help shape how AI is used across the business, translating complex concepts into clear priorities, aligning teams, and ensuring what we build delivers real value.

This role is ideal if you enjoy variety, thrive in uncertainty, and want to go beyond the usual BA work. With opportunities to get involved in strategy, change, and agile delivery, you’ll work on high-impact projects and play a key role in how AI is adopted across the organisation.

Key Areas Of Focus Include

• Lead detailed business analysis for AI initiatives, translating technical concepts into clear, actionable business requirements.
• Collaborate with stakeholders across functions to identify, prioritise, and shape AI opportunities with measurable outcomes.
• Facilitate workshops and discussions to align stakeholders, drive decisions, and ensure shared understanding of AI solutions.
• Act as a liaison between business and technical teams, managing expectations and bridging gaps between AI capabilities and business needs.
• Support agile delivery of AI projects, monitoring progress, risks, and dependencies, and recommending mitigation strategies.
• Contribute to change management efforts that embed AI into business processes and culture.
• Continuously improve business analysis practices, tailoring them to the evolving AI landscape and organisational needs.
  
  

What You Bring To This Role

We’re looking for someone who combines strong analysis skills with business intuition and adaptability someone who can make sense of ambiguity, translate AI opportunities into action, and influence outcomes.

Key areas of experience needed to excel in this role include:

• Agile business analysis experience, with direct exposure to AI or data science projects preferred.
• Solid understanding of AI concepts (machine learning, statistical models, generative AI, retrieval-augmented generation, prompting, etc.) and ability to explain these to non-technical stakeholders.
• Proficiency with data analysis tools and techniques, including SQL and data visualisation tools such as PowerBI or Looker.
• Strong Jira and MS Office skills.
• Excellent communication and interpersonal skills, capable of influencing across levels.
• Strong analytical and problem-solving abilities, comfortable managing ambiguity and complexity.
• Highly adaptable and versatile, with a willingness to take on various roles as projects evolve.
• Self-driven, with the autonomy to manage your workload and priorities effectively.
• Experience working in finance or consulting environments is a plus but not essential.
  
  

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

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To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.