Internal Communications Manager

This role offers you the chance to make a real impact by shaping internal communication strategies across Australia. You will be instrumental in connecting employees, supporting leaders, and fostering a sense of community through expertly crafted messaging and engaging events. This position is perfect for someone who thrives on building relationships, enjoys variety in their workday, and values flexible working opportunities within a collaborative environment.

• Attractive remuneration package with $145k base salary plus superannuation and a bonus, reflecting the value placed on your expertise and commitment.
• Opportunity to influence internal culture and employee experience across multiple countries, working closely with senior leaders and diverse teams.
• Supportive team environment that encourages knowledge sharing, professional growth, and flexible working arrangements to help you balance your career and personal life.
• Hybrid working offered, one day working from home.
  
  

What You'll Do

As an Internal Communications Manager, you will play a pivotal role in ensuring employees feel connected, informed, and valued throughout the organisation’s operations in Australia, New Zealand, Solomon Islands, and Papua New Guinea. Your day-to-day responsibilities will see you partnering with senior leaders to shape strategic messaging that supports business objectives while also managing a busy calendar of events designed to engage staff at every level. You will have the opportunity to create compelling content for various digital channels—including intranets, newsletters, social media platforms—and oversee programmes that recognise outstanding contributions from employees. By leveraging your expertise in communication strategy development and event management, you will help cultivate a positive workplace culture where everyone feels included. Your ability to evaluate the success of these initiatives ensures continuous improvement in how information is shared internally. Additionally, your collaborative approach will see you working alongside marketing teams locally and abroad to deliver cohesive campaigns while providing essential support during times of external communication needs.

• Developing and executing comprehensive internal communications strategies that align with organisational goals across Australia.
• Collaborating closely with business units and senior leaders to provide expert advice on best practice communication approaches that inform, support, and connect employees at all levels.
• Managing key employee and leadership events from conception through delivery, including the creation of presentations, videos, feedback mechanisms, and other collateral to ensure impactful experiences.
• Overseeing the Region South Pacific employee communications calendar as well as the employee reward and recognition programme to celebrate achievements and foster engagement.
• Designing and implementing a wide range of engagement tools such as forums, webinars, workshops, briefings, surveys, intranet updates, internal social media channels, and newsletters to keep employees informed and involved.
• Continuously evaluating the effectiveness of internal communications initiatives using feedback mechanisms and analytics to drive ongoing improvement.
• Providing high-quality copywriting and editing services for all internal communications materials to ensure clarity, consistency, and alignment with organisational tone.
• Working collaboratively with marketing communications colleagues both locally and internationally to deliver integrated campaigns that reinforce key messages across all platforms.
• Offering ad hoc support for media engagement activities as well as external issues or crisis communications when required.
  
  

What You Bring

To excel as an Internal Communications Manager in this role, your background should include significant experience collaborating with cross-functional teams—particularly at senior levels—to deliver effective communication solutions. Your interpersonal skills will allow you to quickly establish rapport with colleagues from varied backgrounds while your attention to detail ensures all written materials are polished and aligned with organisational standards. Familiarity with digital tools is essential as much of your work will involve leveraging technology to reach dispersed audiences efficiently. The ideal candidate brings not only technical proficiency but also resilience; you remain calm under pressure when priorities shift unexpectedly or urgent requests arise. Your willingness to adapt methods based on feedback demonstrates your commitment to continuous improvement. Experience supporting media relations or handling sensitive external communications adds further value by enabling seamless integration between internal messaging efforts and broader public relations objectives.

• Demonstrated ability to collaborate effectively with stakeholders at all levels including senior leaders in order to build rapport and trust within the organisation.
• Exceptional writing skills with proven experience producing clear, engaging content tailored for diverse audiences across multiple internal channels.
• Outstanding oral communication abilities coupled with strong persuasion skills that enable you to influence outcomes positively within teams.
• Comprehensive understanding of digital employee communication platforms such as company intranets, email systems, social media channels (including video), webinars, and online newsletters.
• Excellent organisational skills allowing you to prioritise workload efficiently so deadlines are consistently met without compromising quality.
• Resilience combined with flexibility; you are open-minded about exploring different approaches in pursuit of successful outcomes for both routine tasks and unexpected challenges.
• Experience supporting media engagement activities or contributing to external issues/crisis communications as part of a broader corporate affairs function.
  
  

What Sets This Company Apart

This organisation stands out for its genuine commitment to fostering an inclusive workplace where every voice is heard. Employees benefit from being part of a collaborative team that values knowledge sharing and mutual support—qualities reflected in their approach to both professional development opportunities and day-to-day interactions. Flexible working arrangements are encouraged so you can achieve balance between your career ambitions and personal commitments. The company’s focus on recognising individual contributions through structured reward programmes helps nurture loyalty while regular engagement initiatives ensure everyone feels connected regardless of location. As part of this team-oriented environment operating across several countries in the South Pacific region, you’ll enjoy exposure to diverse perspectives while making meaningful contributions that shape organisational culture for years to come.

What's Next

If you are passionate about connecting people through thoughtful communication strategies, and ready for your next rewarding challenge, this is the perfect opportunity for you!

Apply today by clicking on the link below, your journey towards making a lasting impact starts here.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply. To apply please click apply or call Victoria Kerr on 02 8289 3231 for a confidential discussion.