State Operations Manager

The People Plugin


Date: 1 day ago
City: Adelaide, South Australia
Contract type: Full time

The People Plugin is proud to partner with Love Athletica, a premium boutique Pilates brand redefining movement and well-being. With a growing presence across VIC, SA, and the ACT, Love Athletica is known for its uplifting studio culture, community-first approach, and commitment to delivering high-performance wellness experiences.


As they continue to grow, Love Athletica is looking for a State Manager to lead operations in South Australia — ensuring seamless day-to-day studio management, building high-performing teams, and helping drive the next phase of expansion.


About the Role

Reporting to the National Operations Manager, this is a hands-on leadership role where you'll oversee all Love Athletica studio operations in SA — currently Norwood and Goodwood, with new locations on the horizon.


You’ll be responsible for driving performance, team development, and a standout client experience, ensuring the Love Athletica brand is delivered consistently at a local level. From rostering and recruitment planning to supporting retention, logistics, and culture, this role is perfect for a people-first operator who thrives in a fast-paced, service-led environment.


Key Responsibilities

Studio Operations & Performance

  • Oversee daily operations across all SA studios
  • Drive operational efficiency and high-quality client experiences
  • Lead resource planning, rostering, and scheduling with local teams
  • Ensure compliance with OH&S, equipment, and facility needs


Team Leadership & Development

  • Manage and mentor a team of Studio Coordinators, Team Leaders, and Head Trainers
  • Oversee hiring, onboarding, and performance reviews
  • Foster a values-led, high-performing studio culture
  • Be available across flexible hours, including occasional weekends


Strategic Growth & Innovation

  • Support the launch of new SA studios in line with growth plans
  • Identify and action local opportunities for operational improvement
  • Trial and implement new tools and systems at the state level


About You

  • Experience in a multi-site leadership role (fitness, retail, wellness, hospitality, or service)
  • Strong operations know-how — especially in rostering, HR processes, and client experience
  • Demonstrated leadership of large, diverse teams
  • Tech-savvy and quick to pick up systems (MindBody, Asana, Google Workspace)
  • Calm, proactive, people-oriented leader who can inspire peers
  • Available to work flexibly, including some weekends and evenings
  • Passionate about wellness and movement


Why Join Love Athletica?

  • A thriving, community-driven business with a values-led culture
  • Real opportunity to lead and grow as the brand expands across SA
  • Access to Love Athletica studios and wellness benefits
  • Supportive leadership and a strong sense of purpose


How to apply

If you're a strategic and people-focused leader looking to make an impact in a thriving wellness brand, we’d love to hear from you! Apply now or reach out to Xanthe Madgwick at [email protected] for more information.

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