Product Designer
SiteMinder
Date: 1 day ago
City: Sydney, New South Wales
Contract type: Full time
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.
About The Product Designer Role...
SiteMinder’s Experience Design team is on a quest to make every hotelier’s job easier and their business more profitable. To help us get there, we’re hiring a Product Designer who specialises in UX and UI design, to join our team working on our hotel management system product. If you love problem solving, human centred design and technology, keep reading!
Working with a tight-knit product team, this role will play an integral part in improving and defining features that allow our large hotel chain customers to manage multiple properties. Your UX goal is to improve our customer’s business efficiency and revenue outcomes with simple, smart flows that ensure hoteliers spend less time with our software and more time optimising their guests' experience at their property.
What You Will Do...
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.
About The Product Designer Role...
SiteMinder’s Experience Design team is on a quest to make every hotelier’s job easier and their business more profitable. To help us get there, we’re hiring a Product Designer who specialises in UX and UI design, to join our team working on our hotel management system product. If you love problem solving, human centred design and technology, keep reading!
Working with a tight-knit product team, this role will play an integral part in improving and defining features that allow our large hotel chain customers to manage multiple properties. Your UX goal is to improve our customer’s business efficiency and revenue outcomes with simple, smart flows that ensure hoteliers spend less time with our software and more time optimising their guests' experience at their property.
What You Will Do...
- Create prototypes and high fidelity designs (in Figma), journey maps, logic flows, and design concepts
- Conduct usability testing and user research, to evaluate their designs as well as understand customer behaviour
- Collaborate closely with engineers: co-designing solutions, sharing insights/knowledge, conducting design QA and negotiating outcomes.
- Participate in, or leading, workshops and design sprints
- Improve and creating customer and staff admin features within our Little Hotelier and Little Hotelier Platform products
- A natural problem solver
- A good collaborator
- Agile/adaptable
- Comfortable with ambiguity
- Experienced in using a design system
- Experienced in a SaaS product context
- Experienced in the hotel or travel industry
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
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