Onboarding Advisor
Great Southern Bank
Date: 1 day ago
City: Brisbane, Queensland
Contract type: Full time
The Financial Crime Intelligence Team are the experts in understanding, managing, and advising on Great Southern Bank’s financial crime risks and controls. We aspire to be proactive and agile in the setting of our growing business and the constantly changing financial crime landscape.We deliver compliant and effective financial crime risk mitigation strategies while balancing residual risk and operational impact.
High risk profiles correctly identified and managed at onboarding creates a foundation of effective financial crime controls across the lifecycle of a customer. As an Onboarding Advisor you will be responsible for creating new business profiles accurately to satisfy our AML/CTF obligations and other requirements.As part of this role, you will contribute to critical financial crime defences in the identification of higher risk customers such as politically exposed persons while also protecting our institution from misuse of our products and services by bad actors.This role will also involve the identification and contribution of intelligence to the Financial Crime community.
Ultimately, this role ensures Great Southern Bank’s compliant customer growth, while contributing to the disruption of financial crime. This role requires a highly attentive and analytical individual who is driven to identify opportunities for and to deliver continuous improvements, contributing to a culture of disciplined execution and operational excellence across Financial Crime.
You’ll make an impact by:
To succeed in this role, you will have:
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Questions? Please contact our Talent Acquisition team at [email protected]
At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
High risk profiles correctly identified and managed at onboarding creates a foundation of effective financial crime controls across the lifecycle of a customer. As an Onboarding Advisor you will be responsible for creating new business profiles accurately to satisfy our AML/CTF obligations and other requirements.As part of this role, you will contribute to critical financial crime defences in the identification of higher risk customers such as politically exposed persons while also protecting our institution from misuse of our products and services by bad actors.This role will also involve the identification and contribution of intelligence to the Financial Crime community.
Ultimately, this role ensures Great Southern Bank’s compliant customer growth, while contributing to the disruption of financial crime. This role requires a highly attentive and analytical individual who is driven to identify opportunities for and to deliver continuous improvements, contributing to a culture of disciplined execution and operational excellence across Financial Crime.
You’ll make an impact by:
- Create new business profiles in accordance with internal and external requirements within service level agreements
- Identify and escalate applications relating to prohibited industries and activities as defined under Great Southern Bank’s AML/CTF Program
- Liaise with frontline teams to assist customers complete business profile creation, providing training from time to time
- Identify and contribute to continuous process improvement for operational efficiency and optimal customer experience
To succeed in this role, you will have:
- Experience in the Financial Services, with exposure to onboarding, customer maintenance or financial crime
- Existing understanding of, or ability to rapidly acquire understanding of, financial crime risks across the financial services industry including Fraud and AML/CTF compliance
- Tertiary qualifications in a relevant field (e.g. AML/CTF, fraud, accounting, computer science, finance, business, law, IT, investigations, criminology) from a recognised tertiary institution, or studying towards the same
- Committed to a high level of attention to detail to deliver quality work
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
- Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
- Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
- Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Questions? Please contact our Talent Acquisition team at [email protected]
At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
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