Business Analyst

Are you ready to dive into the world of event technology and make a real impact? Do you love turning data into actionable insights and collaborating with a passionate team? If so, EventsAir has the perfect opportunity for you!

A Bit About Us

EventsAir is a leading provider of award-winning event management software to organizers of in-person, hybrid and virtual events. Our software is used extensively across the APAC region and growing rapidly around the globe with an expanding presence in North America and Europe.

As a technology leader with a long 30-year heritage in the event-tech industry, our platform and services are trusted by more than 1100 professional conference organizers, associations, corporates, government and universities. Capable of supporting small corporate events to large multi-faceted conference and exhibitions, the EventsAir platform has been used for some of the world's most demanding events including the Rugby World Cup, London Olympics and Birmingham Commonwealth Games.

Having secured major investment from private equity firm, The Riverside Company, EventsAir is continuing to expand and accelerate its global presence in the event-tech marketplace, and we invite you to be part of this extraordinary journey.

Why Join Us

We push the limits of what is possible every day. We are a down-to-earth bunch. We have fun and are super dedicated. What motivates us to get out of bed every morning? The challenge to develop and create the world's best events management platform.

Join our team of dedicated professionals, and together, let's redefine the possibilities of event management, and leave a dent in the event tech industry.

Are you passionate about tech and love diving into data to uncover insights? Do you want to be part of a dynamic team that's revolutionizing event technology? If so, we have the perfect opportunity for you!

Are you passionate about tech and love diving into data to uncover insights? Do you want to be part of a dynamic team that's revolutionizing event technology? If so, we have the perfect opportunity for you at EventsAir!

The Business Analyst Role

As a Business Analyst (BA) at EventsAir, you'll be the mastermind behind delivering innovative, customer-focused solutions across the Attendee and Planner Experience domains.

You'll work closely with our Product Owner to refine, validate, and document requirements, ensuring they're development-ready and aligned with sprint goals. Get ready to be a key player in shaping the future of event management!

What You'll Be Doing

Requirement Gathering & Analysis:

• Team up with the Product Owner, stakeholders, customers, and tech teams to gather, define, and prioritize business and functional requirements.
• Dive deep into stakeholder interviews, workshops, surveys, and market research to understand user needs and system interactions.
• Create magic by documenting current and future state process flows, use cases, user stories, and acceptance criteria.

Product Development Lifecycle Support:

• Transform ideas into specifications that can be used within development cycles.
• Be hands-on in the day-to-day software development lifecycle, collaborating with the PO, developers, UX, and QA team.
• Ensure perfection by making sure specifications are implemented correctly and impact the customer positively.
• Lead the charge in agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.
• Keep the vision alive by ensuring alignment of delivery with product vision across the Attendee and Planner Experience streams.

Documentation & Communication:

• Craft clear documentation for business requirements, workflows, and decision logs.
• Bridge the gap by communicating complex concepts and requirements in a way that's easy for both technical and non-technical audiences to understand.

What You Will Need for This Role

• 3+ years of experience in a Business Analyst role, preferably within a software product or SaaS environment.
• Sharp analytical and problem-solving skills with a customer-first mindset.
• Proven track record of working in Agile product teams.
• Ability to define user stories and translate business needs into technical requirements.
• Top-notch communication skills and stakeholder engagement abilities.
• Proficiency with tools like Jira, Confluence, Figma, and similar.

What Will you Benefit from if you Become an Airstar?

• Fantastic flexibility. We offer hybrid working to all employees regardless of role or level! Need to do the school drop off or pick- no problem, want to attend that school dance show where your kid’s starring center stage- no worries.
• We don’t like burn out. We offer 3 extra days of annual leave to encourage downtime over the Christmas period and help bridge the gap between the public holidays; to spend time with family and friends.
• We love socials! Socials at EventsAir are the bomb! We host quarterly catered socials for all to enjoy on our covered, outdoor back deck, or vouchers for those remote working.
• Be a champion. We love to champion and promote causes close to our heart. Think: International Women’s Day, R U OKAY? And many more awesome causes.
• Grow through mobility! Apply for side steps, up steps and secondments through different teams when role needs arise internally!
• Be Healthy! Grab an apple from the kitchen, take a walk around the block or grab a stand-up desk for the day, even get the flu shot on the house if you want!
• Learn and develop. Use your personal AUD1000 L&D budget towards a course, a conference or something to upskill yourself in your current role.
• Work from almost anywhere. Want a few extra days in that bustling city where you’re on vacation? Or want to head overseas and be around your family for longer? Use the Work from almost anywhere policy to work from anywhere for 2 weeks a year!
• Enjoy parenting! Use the extra maternity and paternity leave we offer on top of your statutory allowances to spend important time with your new family. Equally, if something unfortunate occurs use our miscarriage & still birth leave policy to assist in the transitional period you are both going through.
• Struggling? Reach out to our Employee Assistance Program offered to all employees and lock in a counselling session with an expert for solid advice.
• Recognize and be rewarded. Take part in our recognition program where you can earn points and vouchers for valuable work across your role and the business.

Don’t just be a star, be an Airstar! Apply now through the link!