Security Supervisor - Ranger Supervisor

We are seeking a Security Ranger Supervisor to join our team based in metropolitan Sydney.

This is a dynamic, customer-facing role where no two days are the same. You’ll be protecting people and places, delivering excellence in customer service, conducting patrols, and supporting public safety. You’ll also have the opportunity to work at exciting events and entertainment venues – offering the perfect mix of consistent, permanent work and variety.

At ACESGroup, we aim to lead the industry by offering more than just jobs – we build long-term careers.

Key Responsibilities

• Support, direct, and coordinate small to medium-sized teams, including during incidents and emergencies
• Prepare operational shift briefs and conduct pre-shift briefings
• Operate and monitor control room systems, including data entry and surveillance technology
• Deliver professional customer service and visitor engagement
• Conduct regular vehicle and foot patrols to protect physical assets
• Monitor and influence behaviour in public spaces
• Identify and mitigate risks to ensure public safety
• Act as first responder to incidents and emergencies
• Complete accurate security reports and documentation
• Manage and monitor access control to facilities

Skills and Experience

• Minimum 2 years’ experience in a security supervisory role
• Strong background in customer service
• Excellent communication skills – both verbal and written
• High standard of personal presentation
• Punctual, reliable, and professional
• Able to work on a rotating 24/7 roster

Required Certifications:

• NSW 1A Security Licence
• First Aid & CPR Certificate (current)
• Responsible Service of Alcohol (RSA) Competency Card (current)
• Unrestricted NSW Driver’s Licence

Highly Regarded or Willing to Obtain:

• White Card
• Traffic Control and Traffic Management Plan (Implementer) Cards
• Fire Warden / Chief Warden certification
• SEINS training
• Working With Children Check

What ACESGroup Offers

• Amazing workplaces – Sydney’s most iconic locations
• Clear career pathways and advancement opportunities
• Training and development via our internal RTO
• Convenient, accessible work locations
• A growing, successful company with diverse roles
• Competitive conditions and long-term opportunities

About us:

ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.

Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.

At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.

How to apply:

If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW! You can also get in touch for a confidential chat with our Recruiters on (02) 96997711.

ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ACESGroup do not accept referrals from recruitment agencies.

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

Job Type: Full-time

Pay: $36.00 – $37.00 per hour

Benefits:

• Employee mentoring program
• Professional development assistance
• Referral program

Schedule:

• 12 hour shift
• Rotating roster

Work Location: In person